Business Analyst

A bit about us 

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
 

Job Description

Job Title: Business Analyst

Company Summary:

Trek Bicycle is a global leader in the design and manufacture of bicycles and related products. Trek believes the bicycle can be a simple solution to many of the world’s most complex problems and is committed to breaking down the barriers that prevent people from using bicycles more often for transportation, recreation, and inspiration. Our mission is to create products we love and take care of our customers.  We value our team, making sure the best is on the field. We value new ideas from anywhere, inspiring others with our positive energy, dealing with reality to make the tough calls, and getting things done fast- turning ideas into reality.

Position Description:

Trek Bicycle Corporation is looking to enhance our staff through the addition of an accomplished and innovative Software Business Analyst, who has demonstrated experience with e-Commerce and CMS platforms.  This key, hands-on role will act as the primary interface with business partners, customers, and design and technology staff to analyze and identify opportunities to enhance mobile and web applications.  This position draws upon subject matter expertise with a responsibility of articulating design, functional, and technical requirements for efforts that deliver measurable value and success for the product and Trek as a whole.

Position Responsibilities:                                                                   

The Analyst will work on multiple and concurrent activities in a fast-paced, highly collaborative, Agile software development environment.  Using outstanding verbal and written communication skills coupled with an understanding of technology, this role collects requirements with a focus on ensuring that personal and team quality and timeline standards are met. In addition, the Analyst will contribute to or take full responsibility for seeing stories through the full life cycle of development and leadership of projects.  This individual must be self-motivated, have a high sense of urgency, require minimal supervision, and manage issues in an efficient manner providing accurate status reports as required.  Existing processes and tools will be leveraged with active participation in the identification and implementation of new tools expected.

Position Requirements:

• Bachelor’s degree in information technologies-related discipline and three (3) or more years’ experience in business and/or systems analysis with B2C/B2B facing sites.
• Exceptional business and technical communication skills required with an ability to conduct interviews and facilitate group discussions.
• Demonstrated success managing business and/or technical requirements throughout the development and/or project lifecycle. Experience with JIRA and Confluence is a plus.
• Ability to use animated mock-ups, flowcharting, storyboarding, style sheets, and other tools to demonstrate and illustrate application, system, and user experience and interface enhancements beneficial.
• Experience with Business-to-Consumer (B2C), Business-to-Business (B2B), e-commerce, Content Management Systems (CMS), Database principles, Inventory Control/Management, Point of Sale (POS), Procurement Systems and/or 3rd party integration platforms for software that delivers Analytics, Ratings and Reviews, Product Finders, etc.
• Commitment to excellence in customer service, product quality, and doing the “right thing” in a dynamic environment with multiple and rapidly changing priorities.
• Effective working individually or with a team.
• Strong process management and problem-solving skills required with experience in agile software development a plus.
• Understanding of testing and release management techniques and technologies required.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!