Property Management Assistant

Prologis is the global leader in logistics real estate. We own, manage and develop high-quality properties in the world’s most vibrant centers of commerce, approximately 72 million square meters in 19 countries. Some of the world’s largest brands (e.g., Amazon, BMW, DHL, FedEx, Pepsi) turn to us because they know an efficient supply chain will make their businesses run better, and a strategic relationship with Prologis will create competitive advantage. As the top ranked U.S. company and sixth overall among the Global 100 Most Sustainable Corporations in the World, we take our global footprint seriously.

Job Title:

Property Management Assistant

Company:

Prologis

Do you want to play a role in global commerce?

As a Property Management Assistant (Real Estate and Customer Experience Coordinator) , you would be part of the Customer Experience Team / Property management team that strives to provide best in class service to customers in our industrial buildings in the region of Paris.  Our customer base is diverse and we’re looking for someone who enjoys working with some of the biggest names in e-commerce logistics and warehouse operations as well as smaller shop operations. This role reports to the Real Estate & Customer Experience Manager.

What’s needed in order to do that:

• Provide operational and communication support with customers
• Support the Real Estate & Customer Experience team to dedicate more time to meeting their customers’ needs
• In partnership with the Real Estate & Customer Experience team, you must be able to identify additional revenue opportunities by demonstrating an expert understanding of Prologis value-added products and services to align them to customer needs (Prologis Essentials, etc..)
• Customer service-focused with the ability to build positive relationships.
• Maintain customer financial and payment information and provide actionable insights for Real Estate & Customer Experience team
• Prepare and process property-related documents such as lease agreements, amendments, and notices.
• Maintain accurate and up-to-date tenant files and property records.
• Assist in preparing reports, including occupancy and financial summaries.
• Support the RECX manager in tracking rent collections and following up on late payments.
• Support management of vendor contracts and payments
• Coordinate activities related to move-in, move-outs, showings and vendor bidding process
• Manage a cost budget based on a portfolio and a multi-year work plan
• Manage and provide the reconciliation charges
• Answer phone calls and emails, providing professional and courteous responses.
• All other administrative duties as assigned by the supervisor

Tell us if you’re ready.

• Requires three years’ experience in Property Management, Real estate or administrative role
• Must be fluent in French & good command of English
• Ability to carry out specific oral and written instructions
• Execute responsibilities with a sense of urgency and follow-through
• Ability to collaborate with operations, accounting and other team members to complete various projects and assignments 
• Excellent customer service and interpersonal skills. Proven ability to communicate via email with customers, vendors, and internal teams 
• Ability to use computer software and web-based applications
• Demonstrated ability to manage multiple projects and tasks daily with efficiency and accuracy. 
  Ability to organize and prioritize work assignments to meet deadlines
• Knowledge of basic accounting principles
• Proficient knowledge of the Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook)
• Positive, proactive work ethic and approach
• Detail-oriented with strong problem-solving skills.
• Show tact, discretion, confidentiality and good judgement in handling sensitive and confidential matters and documentations.
• Strong organizational and multitasking skills and ability to work independently and collaboratively within a team.
• The RECX Coordinator support the asset team for the management and optimization of a portfolio of real estate assets. They ensure together the maximization of the financial and operational performance of the properties while guaranteeing tenant satisfaction and compliance with applicable regulations.

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People First

As a successful global enterprise, Prologis has never lost sight of what matters most - our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and dedicate both time and resources to leadership development. Our team is intentional about cultivating a culture rooted in diversity, equity, and inclusion so that everyone at Prologis feels a sense of belonging.

Employment Type:

Full time

Location:

Paris, France

Additional Locations: