Quality Assurance Manager

JOB RESPONSIBILITIES

• Developing and implementing quality standards:
• Create and maintain quality procedures, specifications, and testing protocols to ensure products meet company and industry standards. 
• Conducting quality inspections and audits:
• Regularly inspect production processes and finished products to identify defects, non-compliance, and potential quality issues. 


• Data analysis and reporting:
• Collect, analyze quality data using statistical methods to identify trends, root causes of problems, and generate reports for management. 


• Continuous improvement initiatives:
• Lead and participate in continuous improvement projects like Lean Manufacturing or Six Sigma to optimize processes and reduce waste. 


• Supplier management:
• Collaborate with suppliers to ensure they meet quality requirements and address any quality concerns with incoming materials. 


• Training and employee development:
• Train employees on quality procedures, standards, and best practices to promote a quality-focused culture. 


• Customer feedback management:
• Monitor customer feedback and complaints related to product quality and implement corrective actions where necessary. 


• Compliance management:
• Ensure adherence to relevant quality standards, regulations, and legal requirements. 


• Stakeholder communication:
• Communicate quality performance metrics and improvement plans to management and other stakeholders. 

QUALIFICATIONS & REQUIREMENTS

• Prior Quality Assurance department management is a must
• Required: Bachelor’s degree in engineering or related field
• Required: Minimum of 5 – 7 years of experience managing a Quality Assurance department
• Extensive knowledge of the ISO 9001 standard (AS9100 preferred)
• Ability to conduct internal audits and compile QMS performance metrics
• Experience compiling and leading Management Review meetings
• Strong working knowledge of IQ, OQ, PQ, PPQ validation framework
• Creativity in problem solving; ability to quantify problems and develop analytical solution development, proficient in data-driven decision making.
• Demonstrated ability to be disciplined in approach and thought process.
• Experience with CAD (e.g., SolidWorks) is a plus.
• High level of accountability.
• Experience within quality systems in a medium/high volume manufacturing environment.
• Experience with ISO 9001, AS9100, ISO/TS 16949, APQP, PPAP, FMEA, DFMEA, PFMEA preferred.
• Experience with extensive problem-solving and root cause analysis.
• Strong aptitude for electronic test and measurements systems.
• Experience in reading and interpreting mechanical drawings and wiring diagrams.
• Ability to work in a dynamic, fast-paced environment, ability to lift and sort parts of up to 30 pounds as needed.
• Detail oriented with strong record-keeping and organizational skills.
• Ability to use technological tools and business system applications to manage, synthesize, and interpret data.
• Experience with Lean Manufacturing/Six Sigma practices, 5S, TPS, TQM, etc. highly desired.

WORK ENVIRONMENT

• Work is performed in an office setting as well as on the manufacturing floor.