<div><div>Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries.</div><div><br>Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future!</div></div><div> </div><div>About the role</div><div>The Warranty Engineer will identify customer warranty claims and costs and coordinate the division-wide effort to reduce Customer warranty claims with components and warranty liability. To identify, analyze, and reduce customer warranty claims, costs and incidents to eliminate warranty liability. Works directly with customers to gain quick resolution to all product complaints and will be responsible for analyzing and interpreting product quality data through the entire product lifecycle. Provides essential support for the data management activities of the Quality organization. Collaborates with Engineering /CS teams and Information Technology.</div><div>  </div><div>What you will be doing</div><ul><li>Monitor customer warranty activity, customer complaints</li><li>Corroborate failure types and root causes through analysis of warranty return</li><li>Assemble teams from division-wide resources to investigate the true cause of warranty claims and actual warranty failures</li><li>Manage warranty Improvement projects to address and resolve the most significant sources of warranty claims and warranty liability</li><li>Provide all relevant feedback and lessons learned as inputs to engineering</li><li>Process warranty data into statistical reliability models</li><li>Knowledge in AIAG core tools like FMEA, SPC, MSA, PPAP, APQP, Control plan is essential</li><li>Perform warranty reliability “weibull analysis” to get failure rates, TTF (time to fail) simulation, cumulative DPPM simulation</li><li>Report all warranty results and progress regularly to our primary customers and within the division</li><li>8D Manager with ownership of the 8D system/process and the primary driver of regular open 8D reviews</li><li>Provide support for production issues as prevention to warranty</li><li>Functions as a resource to departments and process improvement teams in the areas of quality data management</li><li>Work with stakeholders throughout the Quality organization to identify opportunities for leveraging company data to drive product/process improvements</li><li>Work with cross functional teams to understand their needs and run query to support their analyses</li><li>Develop deep knowledge of the dataset and able to drill down and wide</li><li>Run SQL/R/Python queries on various databases to identify patterns and diagnose problems</li><li>Identifies opportunities for automation, monitoring and visualization using automated tools</li></ul><div>Who you are and what you bring</div><ul><li>BE/B.Tech degree or higher in Engineering, or Computer Science</li><li>Minimum 8+ years of work experience preferred in automotive, automotive supplier, solar or other related industries in the field of warranty engineering. Also working experience in Process Quality and Customer quality</li><li>Engineering-level understanding of statistics and reliability</li><li>Outstanding team building and communication skills are necessary, as the position will be required to work with Plant engineering, Product engineering, Quality, Finance and Supply Chain</li><li>Disciplined 8D problem solving / failure analysis of materials and processes, including manufacturing issue troubleshooting</li><li>Minitab/ JMP or other statistical analysis tool working experience must</li><li>Six Sigma Black Belt / Shainin Red X Apprentice / Shainin Red X Journeymen preferred</li><li>Design, develop and implement data-driven strategies</li><li>Knowledge in programming/query languages such as Python/R/SQL</li></ul>

At Enphase, we think big. We’re on a mission to bring solar energy to the next level, one where it’s ready to meet the energy demands of an entire globe. As we work towards our vision for a solar-powered planet, we never lose sight of the three commitments that have guided us from the beginning: innovation, quality, and responsibility.
We’ve always pushed the boundaries of solar technology, ever since our founders took one look at a string inverter and knew they could do better. We’re still at it. We’re passionate about developing new technologies that make energy more intelligent, more connected, and more cost effective than ever before.

Mission
To deliver technology solutions that make clean energy affordable, reliable and accessible to all.

Values
We are experts in our discipline and love what we do
We are passionate about winning
We have high aspirations and set bold goals
We are enthusiastic about delivering the best customer experience
We are open, honest, transparent and respectful with our colleagues

Vision
The world's leading clean energy solution provider

We're changing energy. Come join us.

Staff Warranty Engineer

<div><div>Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries.</div><div><br>Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future!</div></div><div>&nbsp;</div><div>About the role</div><div>The Warranty Engineer will identify customer warranty claims and costs and coordinate the division-wide effort to reduce Customer warranty claims with components and warranty liability. To identify, analyze, and reduce customer warranty claims, costs and incidents to eliminate warranty liability. Works directly with customers to gain quick resolution to all product complaints and will be responsible for&nbsp;analyzing&nbsp;and interpreting product quality data through the entire product lifecycle. Provides essential support for the data management activities of the Quality organization. Collaborates with Engineering /CS teams and Information Technology.</div><div>&nbsp;&nbsp;</div><div>What you will be doing</div><ul><li>Monitor customer warranty activity, customer complaints</li><li>Corroborate failure types and root causes through analysis of warranty return</li><li>Assemble teams from division-wide resources to investigate the true cause of warranty claims and actual warranty failures</li><li>Manage warranty Improvement projects to address and resolve the most significant sources of warranty claims and warranty liability</li><li>Provide all relevant feedback and lessons learned as inputs to engineering</li><li>Process warranty data into statistical reliability models</li><li>Knowledge in AIAG core tools like FMEA, SPC, MSA, PPAP, APQP, Control plan is essential</li><li>Perform warranty reliability “weibull analysis” to get failure rates, TTF (time to fail) simulation, cumulative DPPM simulation</li><li>Report all warranty results and progress regularly to our primary customers and within the division</li><li>8D Manager with ownership of the 8D system/process and the primary driver of regular open 8D reviews</li><li>Provide support for production issues as prevention to warranty</li><li>Functions as a resource to departments and process improvement teams in the areas of quality data management</li><li>Work with stakeholders throughout the Quality organization to identify opportunities for leveraging company data to drive product/process improvements</li><li>Work with cross functional teams to understand their needs and run query to support their analyses</li><li>Develop deep knowledge of the dataset and able to drill down and wide</li><li>Run SQL/R/Python queries on various databases&nbsp;to&nbsp;identify patterns and diagnose problems</li><li>Identifies opportunities for automation, monitoring and visualization using automated tools</li></ul><div>Who you are and what you bring</div><ul><li>BE/B.Tech degree or higher in Engineering, or Computer Science</li><li>Minimum 8+ years of work experience preferred in automotive, automotive supplier, solar or other related industries in the field of warranty engineering. Also working experience in Process Quality and Customer quality</li><li>Engineering-level understanding of statistics and reliability</li><li>Outstanding team building and communication skills are necessary, as the position will be required to work with Plant engineering, Product engineering, Quality, Finance and Supply Chain</li><li>Disciplined 8D problem solving / failure analysis of materials and processes, including manufacturing issue troubleshooting</li><li>Minitab/ JMP or other statistical analysis tool working experience must</li><li>Six Sigma Black Belt / Shainin Red X Apprentice / Shainin Red X Journeymen preferred</li><li>Design, develop and implement data-driven strategies</li><li>Knowledge&nbsp;in&nbsp;programming/query&nbsp;languages such as&nbsp;Python/R/SQL</li></ul>

Staff Warranty Engineer

About the Job

About the Company

EnPhase Energy

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