Eurofins

Principal Product Sustenance Engineer

Bengaluru, KA, IN

In-personFull time roleSenior Level

3 months ago

About the Job

Job description:

Below are technical expertise’s needed for this “L2 Support Lead” role.

       

  • Minimum 11 -12 years of experience in application support.
  • Experience with leading mid-sized teams
  • Knowledge of DEVOPS methodologies, CD/CI
  • Experience in Release Management & Co-ordination is good to have
  • Customer focused and goal orientated with keen attention to detail.
  • Excellent analytical and problem-solving skills.
  • Excellent verbal/written communication skills. Good competent in English.
  • Good knowledge on database manipulation skills (like MSSQL/T-SQL scripts/queries)
  • Have good practice on ITIL framework to assist in day-to-day BAU Operations, Goo to have.
  • Experience in working with cross functional teams spread across geographies.
  • Good knowledge of IIS troubleshooting & ability to read the event viewer logs from Windows server.
  • Application troubleshooting and ability to coordinate with multiple teams to solve the issues.
  • Proven ability to work within service level agreement in order to solve customer issues.
  • Willing to work in Morning and Afternoon shifts
  • Very good knowledge in SDLC and STLC process.
  • Escalate and follow-up in a timely manner about all blocking issues and issue deviation from SOP’s.
  •  

Technical Knowledge:

  • Understanding of single sign on.
  • Good knowledge of RDBMS, SQL Server preferred
  • Experience in debugging the apps with API / REST services.
  • Understand of terraform, Observability, Error handling in Cloud setups.
  • Knowledge of Elastic Search - Mandatory
  • Writing automated scripts / queries for validating applications would be appreciated.
  • Any Azure / DevOPS certification

About the Company

Eurofins Logo

Eurofins

Luxembourg, Luxembourg

5000 +

<div class="org-about-module__description"> <div id="ember58" class="ember-view organization-about-module__content-consistant-cards-description"><span class="lt-line-clamp__raw-line">Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Since 1987, Eurofins has grown from one laboratory in Nantes, France to ca. 62,000 staff across a network of independent companies in 62 countries, operating over 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. Ever since its IPO on the French stock exchange in 1997, Eurofins has been one of the fastest growing listed European companies.</span></div> </div> <div class="org-about-module__content-improvement"> <div class="org-about-module__content-box">&nbsp;</div> </div>