Working at Freudenberg: We will wow your world!

Responsibilities:

• Conduct product life-cycle manage, develop innovation strategy for different industries together with Sales and RD, introduce global new product to KLChia, lead new product development plans, define pricing strategy and positioning for product portfolio, monitor the market performance of the new launched products, and provide the general support to the sales force in new products market promotion.
• Conduct market research and competitive analysis to identify potential market opportunities, utilize data analytics tool to drive product decisions and optimize product performance, create and maintain product metrics dashboard to track product performance in the market.
• Product documents management: the Product Information Leaflets, Product Information Cards, Product Clarification, etc…
• Receive, evaluate and filter the product complaints in Klüber China, organize the complaint Investigation and drive the  progress with the Complaint Inspectors located in Klüber China or other Klüber sites until the complaint is closed.
• Analyze the regional product complaint status termly, and report to regional management and global complaint management the continuous improvement aspects on products.
• Collect customer feedback on the complaint management, Improve the regional Product Complaint Management process continuously to increase the effectiveness and efficiency on product complaint handling.
• Sustain the image of KL on specialty lubricant market in leading Intellectual Property protection, take legal actions against infringements.
• General Product Support, Coordination and Service  
• Develop the competence of the team member and lea the team to handle the following tasks with good quality and efficiency.

Qualifications:

• Bachelor's degree, in Chemical or Mechanical Engineering related majors;
• min 5 years experience with Product Management of chemical products;
• Entrepreneurial thinking, determined working attitude, ability to work in a team, convincing negotiation skills;
• Good communication and mentoring skills both in English and Chinese;
• Sales-oriented mindset, Adaptable, and highly analytic thinking;
   

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Klüber Lubrication (Shanghai) Co. Ltd.