Senior Credit Controller

Aliaxis: We make life flow 💧

What does that mean? If you think about it, fluids are needed in every place or process you can imagine - in every home, in every hospital, in every factory, in every farm, in every café… In fact, we rely on fluids everywhere and every day. That’s why Aliaxis are here to help create the safest, most effective, and reliable solutions for sustainable fluid management.

The Opportunity/Role 📢

We have an exciting new opportunity for a Senior Credit Controller to join our operations here in Huntingdon, Cambs. Reporting to the UK Commercial Finance Director, responsible for managing delinquency, debt recovery and ensuring cash is collected as it falls due. 

Main responsibilities will include:

• Credit Control debt collection for key high value accounts.

• Chasing customers and agreeing account resolutions (via phone, email, online and face to face).

• Liaising with internal departments to resolve customer queries.

• Keeping customer retention levels high through pro-active debt query resolution.

• Allocating and reconciling accounts.

• Monitor Debtor balances and proactively reduce debt in its early stages.

• Reducing debtors’ ‘Days Sales Outstanding’.

• Customer relations.

• Creating and documenting payment resolution procedures and policies that ensure timely payment.

• Effectively deal with all correspondence received in the credit control inbox.

• Manage write-offs, bad debt provisions and agreeing of payment plans.

• Providing future cash collection expectations.

• Evaluating new credit requests and reviewing customers’ credit rankings.

• Preparing proposals for legal action and or reserve/write off for review by Commercial Finance Director.

• Ensuring the companies credit collection policies and procedures are followed.

Requirements:

• Previous experience of end-to-end credit control and accounts receivable processes

• Excellent written and verbal communication skills especially during difficult customer negotiations

• Ability to build relationships with multiple internal and external stakeholders

• Intermediate computer software skills, including Excel and other accounting package

• Working knowledge of Credit law (preferred)

• Ideally CICM qualified or working towards

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Benefits:

☀ 33 days holiday (inc bank holidays) & holiday purchase scheme

💸 Life Assurance 6x annual salary

🏥 Critical illness cover

🏥Health and Dental Cash Plans

📝 Pension contribution up to 10%

👶 Enhanced parental leave

👚 Great discounts on local retailers and restaurants

🙌 Fantastic Health & Wellbeing package including an Employee Assistance 💪 Programme and access to My Strength

🚲 Cycle to work scheme

😍 Plus many more

Equal Opportunity Employer

Aliaxis is proud to be an equal opportunity employer who welcomes candidates and employees from all backgrounds. We are committed to building and investing in a culture of belonging, where all our employees feel empowered, can be their true selves and are able to bring their best ideas forward and contribute to the company’s “Growth with Purpose” strategy. 

For us, equity and belonging starts at the application step: whether it's offering flexibility in scheduling interviews, or ensuring a supportive and inclusive environment, we strive to remove barriers and create equal opportunities for all applicants. Should you have specific needs, please do not hesitate to let us know and we will do our best to accommodate.