Freudenberg
Sales and Service Engineer
11 days ago
About the Job
Working at Freudenberg: We will wow your world!
Responsibilities:
Promotes and sells a portfolio of products and/or services and solutions directly to current and new customers
Informs customers of new product/service introductions and prices
Creates, monitors and revises lead generation plans to ensure a substantive sales opportunity pipeline
Responsible for products/services or territories/accounts that have moderate complexity
Works within plan dictated by manager
May train new team members and provide input to employee performance evaluations
Continues to build knowledge of business, financials, products/services, the market or account
Works with moderately complex territory/assigned accounts, products/services, sales or account management processes
Has direct contact with clients and moderate authority/opportunity to set and negotiate product/service terms
With guidance plans own territory or account approach and monitor resources
Maintain service workshop facilities and equipment, make recommendations as required.
Assist immediate superior for service workshop efficient operations and speedy delivery.
Co-ordination of smooth running of the service workshop with service staff.
Get involved in troubleshooting jobs; carry out important installation jobs at sites.
Delegate and work along with the service technicians.
Where applicable, make failure analysis reports of the seals received in the workshop.
Support Application Engineering for finalising RCA of seal failures.
As added responsibility, to handle few customers for business development/sales activities.
Be a key member of inventory management.
Proactively work on EagleBurgmann ERP systems, like SealCarePro, SAP ByD, etc.
Prepare Initial and Final Inspection Reports, be involved in costing methods of the repair job wherever necessary.
Should measure competitor seal parts and create drawings and submit to Application Engineering.
Qualifications:
- Bachelor’s Degree in Mechanical Engineering or similar.
- Minimum 3-5 years technical experience working in the Mechanical Seal Industry.
- Have a good knowledge of Centrifugal Pumps, Agitators, Mixers, Blowers.
- A fair awareness of Centrifugal Compressors will be an added benefit.
- Have a good knowledge of Wet Mechanical Seals, Supply Systems and API 682 Standards.
- A fair knowledge of ANSI, Engineering Drawings, Limits & Fits Tolerances, etc.
- Ability to independently install mechanical seals.
- Ability to carry out mid-level trouble shooting at site.
- Good command over spoken and written English. A knowledge of spoken Arabic will be an advantage.
- Ability to multitask and work under pressure.
- Appropriate computer and IT systems skills/knowledge (MS Office, Document Management, etc.)
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
EagleBurgmann Saudi Arabia Ltd.About the Company

Freudenberg
<p>Freudenberg e-Power Systems is one of the world's leading suppliers of emission-neutral energy systems for heavy-duty applications. With its experience and expertise in battery and fuel cell technology, the company offers tailor-made solutions, in particular combined systems, for sustainable and economical e-mobility. With over 800 employees, Freudenberg e-Power Systems supports its customers from application development through to production, commissioning and service.</p> <p>The company is part of the global Freudenberg Group, which has four business areas: Seals and Vibration Control Technology, Nonwovens and Filtration, Household Products as well as Specialties and Others. In 2022 the Group generated sales of more than 11 billion euros and employed more than 50,000 associates in around 60 countries.</p>
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