Eurofins

Senior Project Manager - Environment Testing

Lancaster, PA, US

In-personFull time roleSenior Level

About 2 months ago

About the Job

Position Summary:

The Senior Project Manager is the liason between the client and the lab, providing exceptional customer service to both internal and external clients for routine and non-routine projects

Essential Duties and Responsibilities:

Customer Service/Project Management
- Communicate with clients and the laboratory regarding general/technical issues and questions about analyses, turnaround times, sample status, results etc. via phone and email
- Provide verbal and written quotations
- Review client requests and requirements for projects
- Coordinate complicated routine and non-routine client projects from beginning to end
- Obtain appropriate work authorization documents
- Identify and investigate any administrative or technical problems and coordinate resolution/corrective action
Project Set-up
- Creates projects in LIMs based on quotes, existing projects or information provided by the client
- Creates bottle orders
- Schedules courier as needed
- Perform updates to existing Projects when needed
Sample Receipt
- Reviews sample logins
- Generates subcontract paperwork
- Sends client sample receipt confirmation
- Reviews draft invoice
- Confirms that any client needed information is recorded in LIMs
Reporting
- Creates and issues final deliverables
Invoicing
- Reviews final invoice before issuing to client
- Performs invoice corrections as needed
- Assist with financial, purchase order and late payment issues as needed
Other
- Regular attendance and punctuality
- Serves as a mentor to less experienced Project Managers
Other duties as assigned

Role is 1st shift, 8am-5pm M-F

About the Company

Eurofins

Luxembourg, Luxembourg

5000 +

<div class="org-about-module__description"> <div id="ember58" class="ember-view organization-about-module__content-consistant-cards-description"><span class="lt-line-clamp__raw-line">Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Since 1987, Eurofins has grown from one laboratory in Nantes, France to ca. 62,000 staff across a network of independent companies in 62 countries, operating over 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. Ever since its IPO on the French stock exchange in 1997, Eurofins has been one of the fastest growing listed European companies.</span></div> </div> <div class="org-about-module__content-improvement"> <div class="org-about-module__content-box"> </div> </div>