Asset Performance Manager

The Opportunity

InCharge Energy is seeking a strategic and detail-oriented Asset Performance Manager to lead the lifecycle management of EV charging infrastructure across various locations. Based out of our Richmond, VA office, this role plays a key part in ensuring optimal delivery, documentation, performance, reliability, and financial efficiency of deployed EV charging assets. This is an excellent opportunity for someone with a strong foundation in asset management, financial analysis, and operations—particularly within the EV or renewable energy space.

Team Oversight & Coordination

• Manage a team responsible for onboarding and maintaining EV charging assets, as well as coordinating “equipment-only” project execution.
• Oversee daily operations, help set priorities, and ensure team workflows align with company objectives for efficiency, accuracy, and customer satisfaction.

Team responsibilities include:

• Managing end-to-end order fulfillment for EV charging equipment and services
• Coordinating and scheduling regional and national installation projects
• Ensuring timely, accurate order processing and status updates
• Maintaining Salesforce and customer portals for order and asset tracking
• Issuing purchase orders to subcontractors, assisting with invoice approvals, and asset registration
• Monitoring EV charger performance, utilization, and uptime
• Identifying underperforming assets and coordinating resolution with support and field teams

Asset Lifecycle & Performance Management

• Oversee the complete lifecycle of EV charging assets—from procurement through retirement
• Track financial performance using ROI, Total Cost of Ownership (TCO), and asset valuation models
• Utilize asset management platforms, IoT tools, and diagnostics to monitor and improve asset performance
• Apply predictive analytics and remote monitoring to increase reliability and reduce downtime
• Maintain detailed records of asset condition, service history, warranty coverage, and maintenance logs

Stakeholder Collaboration

• Work cross-functionally with Sales, Engineering, Support, and Service Operations teams to ensure asset performance meets business goals
• Collaborate with network providers, site hosts, and service partners to maximize uptime and asset utilization
• Provide reporting and insights to senior leadership on asset performance, risks, and investment opportunities

Your Experience & Capabilities

• 5–7+ years of experience in asset management, operations, or financial analysis (EV or renewable energy industry preferred)
• Familiarity with asset tracking tools, CMMS, and service platforms
• Strong analytical and decision-making skills with attention to operational details
• Excellent communication and collaboration abilities across internal and external stakeholders

Preferred Skills

• Familiarity with EV charging networks, OCPP protocols, and smart charging technologies
• Knowledge of electrical systems, energy infrastructure, and renewable energy markets
• Understanding of utility rate structures, demand charges, and government incentive programs
• Experience supporting fleet electrification or managing large-scale EV infrastructure deployments