About us We want to transform urban traffic with e-bikes and make our cities more livable for everyone. Our subscription service has a clear mission: to provide smarter, more affordable, and environmentally friendly urban transportation. We're already operating in over 85 cities across Austria, Germany, Italy, Netherlands and Poland. We're part of a movement for cleaner cities. Whether you want to zip through the city more efficiently or optimize your business - our e-bikes and e-cargo bikes put you in the fast lane toward sustainable mobility. Join us on the journey to the future - move sustainably, efficiently &amp; swiftly! Your Mission <ul><li>Customer Service at the Front Desk: You are the first point of contact for our customers. With your expertise, you provide competent advice on repairs, receive bicycles, and return them to customers.</li><li>Communication with the Workshop Team: As the link between customers and the workshop, you ensure a smooth flow of information and explain technical details in an understandable way.</li><li>E-Bike Diagnostics: With your trained eye, you quickly identify issues and can precisely communicate problems to the repair team.</li><li>Support with Repairs: When needed, you assist in the workshop and support the team with repair and maintenance work.</li><li>Parts Management: You keep track of our spare parts inventory and communicate ordering needs to the responsible colleagues.</li><li>Customer Satisfaction: You have an open ear for our customers and actively ask if they are satisfied with our service. Your goal: happy customers!</li></ul> Your skills and qualifications <div><div><div><ul><li>Experience: Have you worked on bicycles or e-bikes before? Great! Whether professionally or as a hobby - the main thing is that you know a bit about them. Experience in electronics, mechanics, or similar fields is wonderful, but not a must.</li><li>Bicycle Enthusiast: You don't just enjoy riding bicycles and e-bikes, but you also find it exciting to learn how they work and how to repair them.</li><li>Strong Communication: You can explain complex technical matters simply and clearly, and you enjoy engaging with people.</li><li>Service Orientation: Customer service is in your blood. You work in a solution-oriented manner and keep a cool head even in stressful situations.</li><li>Organizational Talent: You keep track of pending repairs and can set priorities sensibly.</li><li>Language: You speak fluent English or German. If you can speak both - even better!</li><li>Mobility: A Class B driver's license is nice to have.</li></ul></div>Don't panic if you can't tick all the boxes! Send us your application anyway. We'd love to see what you have to offer and how you might fit into our team.</div></div> What you can expect from us <ul><li>Exciting Industry: You'll work in the dynamic world of mobility - a constantly evolving field.</li><li>Real Impact: Your work makes life easier and better for many bike couriers.</li><li>Immediate Responsibility: Start making an impact right away and implement your own ideas. No boredom here!</li><li>Future Shaper: As part of our growing startup, you'll help shape tomorrow's mobility.</li><li>International Team: Work with motivated colleagues from around the world. We value teamwork.</li><li>Strong Network: You're never alone - our experienced mechanics are always there to support you.</li><li>Fair Conditions: We offer an attractive salary, modern equipment, and 28 vacation days per year.</li></ul> Diversity At CYCLE, we believe diversity makes us stronger! Regardless of who you are, where you come from, or what makes you unique - you're welcome here. How to reach us If you have any questions, please don't hesitate to contact Ricardo at ricardo@cycle.eco

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<div id="ember392" class="ember-view organization-about-module__content-consistant-cards-description">With over 10k e-bikes on the streets, CYCLE is one of the leading e-mobility providers in Germany, Austria, Italy, Poland, and the Netherlands. Founded in 2018, the Berlin-based start-up offers a comprehensive e-bike solution with dedicated hardware, software, and in-house service. CYCLE's e-bikes and e-cargo-bikes are used for thousands of sustainable last-mile deliveries 365 days a year.</div>
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Bike Mechanic with Front Desk Focus  (f/m/d) - Berlin

About us We want to transform urban traffic with e-bikes and make our cities more livable for everyone. Our subscription service has a clear mission: to provide smarter, more affordable, and environmentally friendly urban transportation. We're already operating in over 85 cities across Austria, Germany, Italy, Netherlands and Poland. We're part of a movement for cleaner cities. Whether you want to zip through the city more efficiently or optimize your business - our e-bikes and e-cargo bikes put you in the fast lane toward sustainable mobility. Join us on the journey to the future - move sustainably, efficiently &amp; swiftly! Your Mission <ul><li>Customer Service at the Front Desk: You are the first point of contact for our customers. With your expertise, you provide competent advice on repairs, receive bicycles, and return them to customers.</li><li>Communication with the Workshop Team: As the link between customers and the workshop, you ensure a smooth flow of information and explain technical details in an understandable way.</li><li>E-Bike Diagnostics: With your trained eye, you quickly identify issues and can precisely communicate problems to the repair team.</li><li>Support with Repairs: When needed, you assist in the workshop and support the team with repair and maintenance work.</li><li>Parts Management: You keep track of our spare parts inventory and communicate ordering needs to the responsible colleagues.</li><li>Customer Satisfaction: You have an open ear for our customers and actively ask if they are satisfied with our service. Your goal: happy customers!</li></ul> Your skills and qualifications <div><div><div><ul><li>Experience: Have you worked on bicycles or e-bikes before? Great! Whether professionally or as a hobby - the main thing is that you know a bit about them. Experience in electronics, mechanics, or similar fields is wonderful, but not a must.</li><li>Bicycle Enthusiast: You don't just enjoy riding bicycles and e-bikes, but you also find it exciting to learn how they work and how to repair them.</li><li>Strong Communication: You can explain complex technical matters simply and clearly, and you enjoy engaging with people.</li><li>Service Orientation: Customer service is in your blood. You work in a solution-oriented manner and keep a cool head even in stressful situations.</li><li>Organizational Talent: You keep track of pending repairs and can set priorities sensibly.</li><li>Language: You speak fluent English or German. If you can speak both - even better!</li><li>Mobility: A Class B driver's license is nice to have.</li></ul></div>Don't panic if you can't tick all the boxes! Send us your application anyway. We'd love to see what you have to offer and how you might fit into our team.</div></div> What you can expect from us <ul><li>Exciting Industry:&nbsp;You'll work in the dynamic world of mobility - a constantly evolving field.</li><li>Real Impact:&nbsp;Your work makes life easier and better for many bike couriers.</li><li>Immediate Responsibility:&nbsp;Start making an impact right away and implement your own ideas. No boredom here!</li><li>Future Shaper:&nbsp;As part of our growing startup, you'll help shape tomorrow's mobility.</li><li>International Team:&nbsp;Work with motivated colleagues from around the world. We value teamwork.</li><li>Strong Network:&nbsp;You're never alone - our experienced mechanics are always there to support you.</li><li>Fair Conditions:&nbsp;We offer an attractive salary, modern equipment, and 28 vacation days per year.</li></ul> Diversity At CYCLE, we believe diversity makes us stronger! Regardless of who you are, where you come from, or what makes you unique - you're welcome here. How to reach us If you have any questions, please don't hesitate to contact Ricardo at ricardo@cycle.eco

Bike Mechanic with Front Desk Focus (f/m/d) - Berlin

About the Job

About the Company

CYCLE

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