MyHR Specialist

At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.  

Reimagine What’s Possible 

PRINCIPAL ACCOUNTABILITIES

This position is accountable for the following end results:

• Execution of HR operations in specialized areas of HR such as, onboarding, offboarding, attendance management, National Health insurance, Labor insurance, pension, benefits, etc.

• Provide information for supporting payroll process, such as kinds of allowances, overtime and leave data, number of employees’ dependents…etc.

• Develops core competency in HR tools and programs. SmoothHR (attendance management system), HR Case Management Tool, Workday, LearnEx (AP's learning portal), and systems in support of specific HR programs, etc. to be able to support employees and managers in day-to-day activities.

• Receive and respond to general HR questions and concerns from managers and employees:

• Understand and explain HR policies/procedures/processes to provide accurate guidance to employees and managers.

• Manage workload efficiently to fulfil commitments in accordance with established service level agreement (SLAs) ’ queries and administration of specialist programs

• Specialist knowledge developed in a variety of HR programs to be able to provide accurate and timely information to respond to managers and employees

• Responsible for completion of Compensation and Benefits, statutory surveys and reports.

• Prepare knowledge-based documents such as summaries and responses to frequently asked questions

• Support manager and employee understanding and execution of life-cycle day-to-day HR processes. Ensure consistency and application of best practices regionally in program administration.

• Develop and expedite recommendations to improve and streamline HR processes based on employee and manager experience.

• Be the Face of HR to bring the desired employee experience to life by partnering with HR Leaders, CoEs, and HR Partners on process execution.

• Provide proactive support to employees for HR programs.

• Instill company philosophy, culture, and core values.

MINIMUM REQUIREMENTS AND QUALIFICATIONS

• A bachelor’s degree in human resources management or a related field.

• Minimum 5 years’ experience in Human Resources Operations.

• Familiar with Taiwan Labor related regulations.

• Customer care experience in a Human Resources setting.

• Outstanding organization and analytical skills with attention to details and the ability to act independently.

• Ability to build collaborative relationships with employees at all levels of the organization.

• Strong proficiency with technology, especially HR software applications such as WorkDay and Microsoft Office Suite and related software.

• HR certifications a plus

• Excellent communication skills with good spoken and written English, 

• Good interpersonal skills.  Empathy and ability to relate to diverse personalities.

• Leadership capabilities – positive outlook, supervisory experience, sets and maintains high standards, works collaboratively with teams.

• Presence – ability to represent the company, be a credible source of information, and influence understanding and positive outcomes.

• Change management – demonstrated ability to lead and manage change, self-confidence to present policy/procedure changes to the manager and employee population.

• Integrity – act with integrity and in accordance with the company Code of Conduct and Core values. Ability to confront behavior not consistent with company values.  Honors commitments and follows through to completion.

• Problem solving and decision-making skills – decisions that reflect thorough evaluation of needs, goals, etc., demonstrated ability to make recommendations and decisions.

• Result focused – demonstrated ability to close issues, personal accountability for results, able to manage priorities to ensure nothing is dropped.

We are the world’s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future. 

At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.