Senior Engineering Manager - Cloud Infrastructure team

What you'll be doing :

• Lead, mentor, and empower a highly skilled cloud infrastructure team of 8 engineers, fostering a culture of trust, autonomy, and continuous improvement
• Collaborate closely with your colleagues in our CloudOps Group, including SRE and Engineering Productivity teams, partnering actively with Staff Engineers and stakeholders across Back Market to build relevant, adopted infrastructure services
• Handle operational responsibilities gracefully: coordinating incidents, maintaining calm, and managing an effective and robust on-call rotation
• Treat infrastructure as a product, developing clear metrics-driven approaches to measuring service usage and satisfaction. Examples of our tailored internal services include:Custom Kubernetes resources for provisioning Buckets, Key-Value stores, databases, and protected public endpoints or secure privilege-escalation tooling to support engineers during on-call incidents
• Prioritize and evolve your team’s roadmap iteratively, based on feedback, direct observations, and clear adoption metrics. The key success will be the balance between managing operations and the platform we build
• Take ownership of cost-efficiency and sustainability initiatives within infrastructure, actively reducing Back Market’s engineering costs and carbon footprint
• Embrace iteration and experimentation, supporting your team in rapidly learning from both successes and failures
• Help the team, the platform, and the technical organization to grow and evolve on our existing toolset built around Google Cloud Platform (GCP), Kubernetes (GKE), Cloudflare, Terraform, Crossplane, Backstage, custom CLI, etc

We should meet if :

• You bring proven experience managing infrastructure/platform engineering teams in an international technology-driven environment
• You create a team environment where team members feel like they belong and are supported to do their best work
• You have a strong understanding of cloud infrastructure tooling, especially Google Cloud Platform, Kubernetes (GKE), Terraform, and ideally Crossplane
• You understand infrastructure delivery as products, measuring success through adoption, clear metrics, and satisfaction—not merely as technical output.
• You feel strongly about cost efficiency, sustainability, and actively reducing environmental footprint from your team's decisions.
• You’re comfortable coordinating incident responses, handling complex operational environments, dynamic backlogs, and on-call rotations.
• You are pragmatic and data-driven.
• You prioritize people and relationships, showing servant leadership qualities, empathy, and excellent coaching and communication skills.
• You’re fluent and comfortable working professionally in English

Bonus points 🥸

• Familiarity or experience with Golang (this is a plus but not mandatory
• .Experience working closely with Performance optimization and developer experience
• .Previous use of or exposure to engineer-focused developer portals such as Backstage
• Understanding of regulatory or compliance considerations (like GDPR, PCI-DSS, ISO27001, etc.)

Why now is a particularly exciting time to join Back Market:

• 🌍 Global reach: Work with teams distributed across the EU, US, and APAC
• 🤩 Talented colleagues: Lead an experienced infrastructure team as part of our wider collaborative CloudOPS group
• ♻️ True sustainability focus: Directly improve engineering cost-efficiency and actively contribute to reducing our carbon footprint
• 📈 Clear data-driven impact: See the direct impact and adoption of your team’s services through measurable results
• 🚀 Exciting growth: Join at a thrilling moment as our current EM moves upwards internally, stepping into a mature and impactful role