Responsibilities / TasksWe are looking for a Service Engineer - Turkey Region to join our team in Izmir who will report to the Director, Service - Heating &amp; Refrigeration Technologies Division (HRT)The role is focused on providing high-quality field service operations including installation, commissioning, troubleshooting, repair, maintenance and modernization of industrial refrigeration systems at customer sites. The position plays a key role in delivering technical excellence, ensuring customer satisfaction, and supporting the long-term reliability of installed systems.We seek a technically skilled and customer-oriented professional who can work independently on site, solve complex technical problems, and represent GEA with professionalism and responsibility. The ideal candidate is hands-on, safety-conscious, and motivated to contribute to the success of our HRT Service business in Turkey.<ul><li>Perform installation, commissioning, troubleshooting, repair, and maintenance of industrial refrigeration systems at customer sites in accordance with product manuals and technical documentation.</li><li>Demonstrate deep expertise in spare part identification and selection, supporting customers with accurate parts lists to ensure operational continuity.</li><li>Guide and train customer personnel based on manuals and best practices to ensure system performance, efficiency, and safety.</li><li>Take preventive measures and provide proactive technical recommendations to customer site in order to avoid their unplanned downtimes and minimize production losses.</li><li>Provide technical support to customers and ensure timely and high-quality service delivery.</li><li>Prepare detailed service reports, document technical findings, and ensure all actions are aligned with internal standards and compliance requirements.</li><li>Work closely with Service Planner and Service Sales Team to ensure customer expectation effectively.</li><li>Ensure adherence to GEA’s safety, quality, and compliance standards during all on-site activities.</li></ul>Your Profile / QualificationsBachelor’s Degree or Vocational Qualification in Mechanical, Electrical, Mechatronics, or Air Conditioning &amp; Refrigeration.<ul><li>Experience working with Ammonia and CO₂ systems.</li><li>+7 years of hands-on experience in Industrial Refrigeration.</li><li>Strong understanding and adherence to manuals and technical documentation</li><li>Competent in troubleshooting medium level controls issues, which can include PLC, HMI, SCADA, VFD and servo components.</li><li>Excellent customer communication, detail oriented and problem-solving skill</li><li>High sense of responsibility, discipline, and ownership</li><li>Proficient in English and Turkish</li><li>Familiarity with safety standards and risk assessments for industrial environments</li><li>Willingness to travel extensively within Turkey and abroad CIS/STAN Countries</li></ul>Did we spark your interest? Then please click apply above to access our guided application process.

<div class="org-about-module__description">
<div id="ember59" class="ember-view organization-about-module__content-consistant-cards-description">GEA is one of the largest technology suppliers for food processing and a wide range of other industries. The global group specializes in machinery, plants, as well as process technology and components. GEA provides sustainable solutions for sophisticated production processes in diverse end-user markets and offers a comprehensive service portfolio.</div>
</div>
<div class="org-about-module__content-improvement">
<div class="org-about-module__content-box">&nbsp;</div>
</div>

Service Engineer

Responsibilities / TasksWe are looking for a Service Engineer - Turkey Region to join our team in Izmir who will report to the Director, Service - Heating &amp; Refrigeration Technologies Division (HRT)The role is focused on providing high-quality field service operations including installation, commissioning, troubleshooting, repair, maintenance and modernization of industrial refrigeration systems at customer sites. The position plays a key role in delivering technical excellence, ensuring customer satisfaction, and supporting the long-term reliability of installed systems.We seek a technically skilled and customer-oriented professional who can work independently on site, solve complex technical problems, and represent GEA with professionalism and responsibility. The ideal candidate is hands-on, safety-conscious, and motivated to contribute to the success of our HRT Service business in Turkey.<ul><li>Perform installation, commissioning, troubleshooting, repair, and maintenance of industrial refrigeration systems at customer sites in accordance with product manuals and technical documentation.</li><li>Demonstrate deep expertise in spare part identification and selection, supporting customers with accurate parts lists to ensure operational continuity.</li><li>Guide and train customer personnel based on manuals and best practices to ensure system performance, efficiency, and safety.</li><li>Take preventive measures and provide proactive technical recommendations to customer site in order to avoid their unplanned downtimes and minimize production losses.</li><li>Provide technical support to customers and ensure timely and high-quality service delivery.</li><li>Prepare detailed service reports, document technical findings, and ensure all actions are aligned with internal standards and compliance requirements.</li><li>Work closely with Service Planner and Service Sales Team to ensure customer expectation effectively.</li><li>Ensure adherence to GEA’s safety, quality, and compliance standards during all on-site activities.</li></ul>Your Profile / QualificationsBachelor’s Degree or Vocational Qualification in Mechanical, Electrical, Mechatronics, or Air Conditioning &amp; Refrigeration.<ul><li>Experience working with Ammonia and CO₂ systems.</li><li>+7 years of hands-on experience in Industrial Refrigeration.</li><li>Strong understanding and adherence to manuals and technical documentation</li><li>Competent in troubleshooting medium level controls issues, which can include PLC, HMI, SCADA, VFD and servo components.</li><li>Excellent customer communication, detail oriented and problem-solving skill</li><li>High sense of responsibility, discipline, and ownership</li><li>Proficient in English and Turkish</li><li>Familiarity with safety standards and risk assessments for industrial environments</li><li>Willingness to travel extensively within Turkey and abroad CIS/STAN Countries</li></ul>Did we spark your interest? Then please click apply above to access our guided application process.

Service Engineer

About the Job

About the Company

GEA

Similar Jobs

Field Service Engineer

Field Service Engineer

Technical Support Engineer

Technical Support Engineer

Field Service Technician - Midwest

Field Service Technician - Midwest