Sungrow
Senior Field Service Engineer - Italy
About 1 month ago
About the Job
Hey there and welcome to your new Opportunity with us!
Being a Senior Field Service Engineer (FSE) is an exciting task since you are the superhero our clients need.
We are open to candidates from all locations around Italy. The most important for us is your expertise and motivation.
Are you curious to learn how you can help us build a sustainable future?
Would you like to see how you can contribute to the growth of our clean energy solutions?
Then, have a look at your responsibilities below:
- Support resources dispatched onsite (FSE and SP) by RFM during commissioning and on site services.
- Ensure operational procedures are documented, and consistently applied.
- Maintain positive customer ratings by ensuring the quality of our after-sales service.
- Ensure problem solving through troubleshooting, root case analysis by remote and on site using our claim platform
- Support the RFM during commissioning and site acceptance services.
- Perform on site installation, commissioning, repair, maintenance and test tasks as well upgrades or rework activities. (30% of the time)
- Ensure up-to-date documentation, work instructions and processes for existing and coming service contracts and agreements.
- Documentation for QA, customer feedback and analysis support.
- Taking care of service tools by ensuring an appropriate calibration process
- Manage claims from customer
What will you need to be successful?
- Education as Electrical technician or Engineer. (Let`s face it, you need to understand ACDC, Low/Medium Voltage etc, as much we love people willing to join us from different faculties, you should know your fair share of electrical conduits, right?)
- Italian & English language skills at least on B2
- Experience with Battery Storage solutions is beneficial
- Experience dealing with customers in critical situations.
- Several years of experience in the energy sector with on-site expertise
- Driving license and willingness to travel (40%)
- Willing to work on call duty AND to travel
What can make you an ideal candidate?
- Two years experience in the renewable energy sector
- In-depth knowledge of the solar energy market in your country
- Language skills in Spanish or Chinese (Mandarin)
The true topic for this decade lies in energy! We are more than happy to state that not only We are leading this discourse, we also offer the fitting solutions for it. We have the strongest PV-Inverter R&D there is and became the world`s biggest Inverter Manufacturer, which we are extremely proud of! And now, for this decade, we are increasing our game, and You, You might become part of it! Besides that, many things await You:
- Bonus payments: we agree on Smart KPIs with You, an You receive a nice Bonus at the end of the year, isn`t that something!?
- A multinational team awaits You with lots of European and transeuropean exchange
- Possibility for technical and commercial knowledge enhancement in regard to string inverters, central inverters, inverter stations including transformer and switch gear and storage solutions
- Technical and commercial training in our headquarter in Germany and even visits to the big R&D facility in China!
About the Company

Sungrow
The sun is the solution to most of our energy challenges. The ability to harvest solar power and deliver it where and when it is needed exists. We just need to start using it. Sungrow's cutting-edge technology for residential, commercial and large-scale energy generation plants utilizes state-of-the-art PV power generation and system integration technologies to harvest and store this abundant energy and thus provide clean power for all, today, tomorrow and beyond.
Similar Jobs

Field Service Engineer
Field Service Engineer
- Hitachi energy
- Milan, Lombardy, IT
- In-person
- Full time role
Advancing sustainable energy systems towards a carbon-neutral future.
14 days ago

Field Service Technician
Field Service Technician
- Aggreko
- Warsaw, Masovian Voivodeship, PL
- In-person
- Full time role
Innovative energy solutions reducing environmental impact globally.
18 days ago

PV & ESS Sales Intern - Benelux
PV & ESS Sales Intern - Benelux
- Sungrow
- Amsterdam, NH, NL
- In-person
- Full time role
"Cutting-edge solar solutions for clean, abundant energy from residential to large-scale generation."
2 months ago

Technical Support Engineer - Poland
Technical Support Engineer - Poland
- Sungrow
- Warsaw, Masovian Voivodeship, PL, Poznań, Greater Poland Voivodeship, PL
- In-person
- Full time role
"Cutting-edge solar solutions for clean, abundant energy from residential to large-scale generation."
About 2 months ago

Application Engineer
Application Engineer
- Rondo energy, inc
- Madrid, MD, ES
- In-person
- Full time role
Decarbonizing industrial heat with 98% efficient, zero-carbon batteries to cut 15% global CO2 in
17 days ago

Application Engineer
Application Engineer
- Rondo energy, inc
- Lisbon, Lisbon, PT
- In-person
- Full time role
Decarbonizing industrial heat with 98% efficient, zero-carbon batteries to cut 15% global CO2 in
17 days ago

Application Engineer
Application Engineer
- Rondo energy, inc
- Seville, AN, ES
- In-person
- Full time role
Decarbonizing industrial heat with 98% efficient, zero-carbon batteries to cut 15% global CO2 in
17 days ago

Sales Engineer Benelux
Sales Engineer Benelux
- Fluence
- Amsterdam, NH, NL
- In-person
- Full time role
Driving clean energy transition with scalable storage and AI-optimized management.
15 days ago

ESS Solutions Engineer - Bulgaria
ESS Solutions Engineer - Bulgaria
- Sungrow
- Sofia, Sofia City Province, BG
- In-person
- Full time role
"Cutting-edge solar solutions for clean, abundant energy from residential to large-scale generation."
8 days ago

ESS Solutions Engineer - Romania
ESS Solutions Engineer - Romania
- Sungrow
- Bucharest, Bucharest, RO
- In-person
- Full time role
"Cutting-edge solar solutions for clean, abundant energy from residential to large-scale generation."
8 days ago