Eurofins

Inside Sales Representative - Entry Level

Cary, NC, US

In-personFull time roleNo Previous Experience, Early Career

About 1 month ago

About the Job

Responsibilities:

  • Work with assigned sales executives providing support with quotations, orders and CRM related duties. 
  • Provide onsite support for all remote Sales Executives when needed including receiving and hosting customers at the lab, following up on action items with Department Managers, and other duties as requested.
  • Follow up with customers and prospects on inquires and prepared proposals. 
  • Customer Service support including data entry, project set up, updating CRM, new vendor/accounts processing.
  • Maintain & update Dynamics, CRM,  Salesforce (OR OTHER) database.
    • Adding customer companies/contact’s information to database.
    • Ensure that all information input during request for quote processing is accurate and all relevant fields are completed.
    • Maintain relevant notes that pertain to a project or opportunity. This includes correspondence/communication between personnel and correspondence/communication between Project Coordinator (PC) and the customer.
  • Support project coordination team to maintain existing customer accounts to ensure customer satisfaction with prompt and courteous service.
  • Follow up promptly on completed projects as requested by project coordinator to receive customer feedback and next opportunities.  Provide feedback from customers to Sales Executives, Department Managers, and leadership team as needed.
  • Outbound calling and emailing from data bases as directed by Sales Manager, re-engagement with passive accounts.
  • Interdepartmental support of company sponsored events or miscellaneous administrative tasks.
  • Other duties as assigned.

About the Company

Eurofins Logo

Eurofins

Luxembourg, Luxembourg

5000 +

<div class="org-about-module__description"> <div id="ember58" class="ember-view organization-about-module__content-consistant-cards-description"><span class="lt-line-clamp__raw-line">Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Since 1987, Eurofins has grown from one laboratory in Nantes, France to ca. 62,000 staff across a network of independent companies in 62 countries, operating over 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. Ever since its IPO on the French stock exchange in 1997, Eurofins has been one of the fastest growing listed European companies.</span></div> </div> <div class="org-about-module__content-improvement"> <div class="org-about-module__content-box">&nbsp;</div> </div>