Bilingual Reservationist

Transdev is proud to offer:
CBA Position:
Position Subject to Collective Bargaining Agreement:
• $19.50 (Union Collective Bargaining Agreement Payscale)
o Starting pay $19.50 with progression to $21.00 over 2 years.

Benefits include:
• Vacation: up to 14 days per year
• Paid Sick Leave: 8 hrs monthly full-time employees/ 5 hrs monthly part- time employees; medical, dental 
& vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement 
benefits, and company holidays.

Key Responsibilities: 

• Answer customer calls and input ride information using a computerized scheduling system
• Enter new customer information and changes into the system.
• Data entry into spreadsheets and databases.
• Communicate late vehicle service and verifying “No Shows” with customers.
• Resolve service-related complaints.
• Create daily route maps of the reservations for the drivers. 
• Other duties as required.
  
  

• High school diploma or GED required.
• 2 years reservationist or customer service experience.
• Computer literate
• Excellent communication and listening skills.
• Bilingual in Spanish and English
• Must be able to work shifts or flexible work schedules as needed, including overtime. 
• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

• Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
• Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
• Push and pull objects up to 25 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
• Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.