Account Management Associate

TerraCycle Overview 

Our mission is to “Eliminate the Idea of Waste". Operating in 22 countries, TerraCycle is a global innovator in the circular economy, specialising in recycling hard-to-recycle materials. Our programs collect and recycle almost any waste stream, including beauty packaging, disposable face masks, babies' nappies, cigarette butts and chewing gum, which we then turn into new products - like the world's first shampoo bottle made from beach plastic, for example. As a social enterprise, we drive positive change by partnering with some of the world’s largest corporations such as P&G, Colgate and Mecca to transform the collected packaging into new products like outdoor furniture, playgrounds and park benches.

Job Overview

The Associate Account Manager is an outgoing, polished, highly organised, team-focused professional who works with our corporate brand partners (clients) on marketing and program initiatives for TerraCycle’s national recycling programs. Primary responsibilities include supporting a portfolio of TerraCycle’s partners and facilitating internal processes to drive program growth. The position reports directly to the Sr. Manager, Brand Partnerships. Responsibilities will include client relations as well as general program support, and the successful applicant will be comfortable working in both capacities.

Primary Responsibilities 

• Support the development of strategic marketing, communications, and sustainability recommendations for a portfolio of clients
• Draft client-ready materials including program reports, renewal presentations, and proposals
• Support the launch of new recycling programs, account planning and renewal for a portfolio of accounts
• Coordinate with internal teams including Marketing, Design, Business Development, and Operations to ensure the timely execution of marketing, social media, website, PR, and operational deliverables 
• Manage and monitor program collections and invoicing
• Maintain and update internal and external reports and trackers
• Lead internal and external interactions
• Manage a small portfolio of basic accounts with limited supervision
• Additional projects and responsibilities as needed to support the business

Requirements

 Desired Qualifications

• Bachelor’s degree (or equivalent experience) in business, marketing, communications, sustainability, or related field
• 2-3 years of professional experience
• Exceptional verbal and written communication skills
• Outstanding organisational and time management skills
• Previous client management, brand marketing or agency experience a strong plus
• Strong strategic and creative problem-solving skills
• Agile mindset, flexible and easily adaptable to new challenges
• Ability to juggle multiple responsibilities in a dynamic, rapidly evolving work environment
• Comfortable working as a member of a team as well as pursuing projects independently
• Thrives in high-pressure situations while working through complex projects

Compensation

• Flexible hybrid work schedule
• Flex Fridays (compressed working week with half-day off on Fridays)
• 2 paid volunteer days off per year
• Generous parental leave package
• Vegetarian lunch provided at the office
• Dog friendly office
• Casual dress code
• Mental health sick days 
• 1 week work from anywhere policy
• Endless recycling options!

TerraCycle is an Equal Opportunity Employer and is committed to Diversity, Equality and Inclusion. 

Note: International candidates must be eligible to work in their country of employment.  At this time TerraCycle does not provide for visa sponsorships.

Job description is not all inclusive. TerraCycle reserves the right to amend this job description at any time.