Project Manager I - Eurofins Environment Testing Southwest, Phoenix, AZ

Eurofins Environment Testing Southwest has an Project Manager I opening to be located in Phoenix, AZ. 

This is an entry level position into the area of project management. The Project Manager I (PM I) is accountable for coordinating and managing clients’ projects through all phases of laboratory operations, including project set-up and maintenance, login review, communication of analytical issues, client account maintenance, reporting, invoicing, bottle orders, client pickups, and identification of work share facilities. The PM I role fosters and develops client relationships in support of the laboratory mission.

Essential Duties and Responsibilities:
Project set-up
 Project review in LIMS
 Sets up project
 Adds any project notes (special reporting and invoicing instructions, etc.)
 Reviews project documentation (permits, SOW, QAPP, and purchase/task orders)
 Adds any project documentation to central repository (permits, SOW, QAPP, and purchase/task orders)
 Sets up client for Total Access
 Manages purchase orders, task orders, contracts, and change order requests
 Verifies that lab compound lists and limits meet project requirements for new projects not quoted
 Adds any project specific limits/lists to LIMS
 Deliverable assignment and delivery route
 For new projects not quoted, confirms that EDD format is available (deliverable assignment and delivery route). Submits a helpdesk ticket for any new formats needed.

 Communicates project details to operations
 Initiates project kick off call with client and pertinent staff, if needed
 Engages work share labs, service centers, and non-Eurofins Environment Testing locations as needed for new projects not quoted
 Works with operations to ensure adequate capacity for incoming work (forecasting)
 Provides updates to operations on upcoming work
 Familiarity with state and national program requirements as it pertains to work mix
 Create bottle orders
 Schedules courier or field sampler, if needed
 Confirms non-Eurofins Environment Testing subcontract labs are on the
approved list and set-up as vendors for new work
 Confirms non-Eurofins Environment Testing America subcontract labs are on the
approved list and set-up as vendors for existing work
 Initiates approval process for any subcontract labs not on the approved list
 Generates subcontract paperwork
 Generates accounting software requisition when sending subcontract samples
 Verifies that lab certification meets project requirements
 Verifies that lab compound lists and limits meet project requirements for new quotes
 For new quotes confirms that EDD format is available (delivery assignment and delivery route). If a new format is needed, submits a helpdesk ticket
 Engages work share labs, service centers, and non-Eurofins Environment Testing locations as needed for new quotes
 Provides supporting documentation to client as needed (contact list, bottle table with preservation, etc.)

Sample Receipt
 Communicates any issues to clients for duration of project
 Manages incoming work for Rush and short holds
 Reviews log-in
 Resolves log-in issues with client
 Informs client of any log-in discrepancies
 Sets samples to “available” after review
 Sends client sample receipt confirmation
 Reviews draft invoice
 Confirms that any client needed information (purchase order, project number, etc.) is
recorded in LIMS for invoicing

Reporting
 Client specific report requirements
 Reviews job list daily and manages due dates
 Communicates any expected delays to clients before the job due date
 Confirms any data anomalies (filtered > dissolved, deviations from historicals, etc.) with operations before submitting to client

 Reviews reports and EDDS before issuing to the client
 Confirms correct report format and EDD format is used
 Creates and issues final report by client due date
 Issues final data packages
 State reporting forms and submission
 DMR forms
 EDD checkers
 Data upload
 Compiles case narratives

Invoicing

 Sets up delivery route
 Reviews final invoice before issuing to client
 Generates credit/debit memos as needed
 Submits credit/debit memos for approval
 Submits approved credit/debit memos to client, if needed
 Submits revised invoices
 Initiates follow up calls to confirm correct invoicing
 Works with collections on A/R follow up
 Regular review of A/R status

Client set-up
 Work with CSM to communicate lab capabilities to the client
 Requests new client review
 Confirms sales assignments with BDMs and notifies assigned AE/BDM
 Takes new quote requests from clients
 Reviews client contract requirements / coordinates review with CSM, LD, etc.
 Reviews purchase orders
 Submits purchase orders for approval and returns approved orders to client
 Follows up on client terms and credit limit

Account Maintenance
 Follow up calls and visits with clients
 Provides technical support as needed
 Uses company resources to follow up on client requests
 Familiarity with company capabilities and key contacts
 Forward opportunities and leads to sales
 Forecasts upcoming work
 Asks for the next opportunity
 Area of responsibility (air, regulations, etc.)

Quotes & Proposals
 Initiates project QAPP review with operations, QA, and subcontract labs as needed
 Initiates technical support from operations as needed (special requests, method development, technical review, etc.)Quote generation and approvals
 Reviews client quote requests for capabilities, certifications, scope
 Confirms client contracts (if applicable) and pricing
 Determines lab placement for the work
 Confirms that lab certification meets project requirements
 Confirms that lab compound lists and limits meet project requirements
 Creates quotes
 Submits quotes for approval
 Sends quotes to client
 Forecasts quotes
 Provides QAPP/SOW information to the client as needed
 Updates status in LIMS

Account maintenance
 Submits client complaints and participates in correction action / follow up as needed
 Communicates client issues/complaints to sales
 Follows up on client requests
 Supports the follow up of quotes/bids for tracking purposes