Production Manager, Jewelry

Responsibilities

• Oversee daily jewelry production operations, ensuring quality standards, cost targets, and delivery timelines are consistently achieved across all SKUs.
• Manage vendor relationships through onboarding, capacity planning, daily communication, and performance tracking to ensure reliability and alignment.
• Build and refine operational workflows to improve communication, reduce lead times, and enhance cross-functional coordination with design, merchandising, and planning teams.
• Manage order processing, including standard sales orders, transfer orders, and communication with third-party logistics vendors to ensure accurate and timely fulfillment.
• Support inventory and demand planning by providing timely updates on production schedules, material usage, and delivery forecasts while proactively flagging risks.

Requirements

• 5+ years of experience in jewelry production, including at least 2 years in a management role
• Strong understanding of end-to-end production processes, from raw materials to final quality control
• Proven ability to lead operational execution, troubleshoot issues quickly, and drive process improvements
• Familiarity with inventory management, demand planning fundamentals, and supply chain tools
• Excellent organizational, communication, and vendor management skills with a hands-on, proactive approach