Location:Jakarta, Jakarta Raya, IndonesiaJob ID: R0077625Date Posted:2025-02-04Company Name:PT. HITACHI SAKTI ENERGY INDONESIAProfession (Job Category):Sales, Marketing &amp; Product ManagementJob Schedule: Full timeRemote:NoJob Description:The opportunity:The Local Service Unit (LSU) Sales Manager will deliver the BU and HUB strategies at the country level, on behalf of the Service Business Unit. This role will directly report to Local Service Unit Manager and functionally to the Hub Marketing &amp; Sales Manager, collaborate closely with the Hub Sales team, working together with Country Local Sales Manager (LSM) and the local Front-End Sales team and the market managers and sales teams of the Product and Systems BUs, and across Hitachi Energy. The LSU Sales Manager will be responsible for the dedicated Service Front End Sales team (if any) and shall coordinate the Marketing and Sales Teams under the Country Level Service units under the LSU Manager to ensure a one Hitachi Energy Service approach to our customers including collaboration with the Service Sales teams of HVDC Service sales team and Grid Automation Service Sales team, the ideal candidate will have a strong background in Service Sales in an OEM with an extensive Installed Base (IB), ideally within the Electrical installations/Energy sector. The Sales Manager will ensure successful implementation of the service sales strategy for the assigned area, to profitably achieve qualitative and quantitative targets for life cycle management, service products and solutions. A significant focus will be on analysis of service market potential, with full focus on installed base (IB) penetration and ensuring customer relationship management.How you'll make an impact:<ul><li>You will adopt, plan, and implement hub service sales strategy based on the Hub BU M&amp;S and Service GPG strategies and targets related to the entire service portfolio (lifecycle management, service products and solutions, and IB penetration), lead the sales teams in delivery and exceeding targets in terms of orders, GM%, response time and customer satisfaction for the full-Service portfolio and responsible for accurate Sales order forecasting by use of SFDC and improving data quality.</li><li>You will participate in negotiations of major contracts to secure service orders volume, identify and pursue new business opportunities and partnerships, generating and identify service sales leads by analyzing the IB potential, work with the account managers to develop service focused account plans for the country, work with Segment managers and channel managers to identify and pursue leads in the country, responsible for the LSU Budgeting, sales and operations planning in coordination with the Hub M&amp;S manager, the GPG Marketing managers and the Hub Controller.  </li><li>You will establish long-term customer relationships with key customers and decision-makers by working with the account managers, the Front-end Sales and the Product BU’s M&amp;S teams, bring value to the customers by understanding the requirements, regulations, exhibiting our value proposition for service and ensure customer satisfaction issues are registered and responded to by the team, collaborate with Business Units and account teams to position different service offerings, evaluate and share relevant information on installed base data, sales leads, customer’s, competitor’s solutions and marketing trends with the team. </li><li>You will collaborate with internal and external stakeholders on delivery of Service Level Agreements (SLAs), develop pricing strategies in the country to maximize profitability in collaboration with Global M&amp;S Pricing Manager BU Service and with the PSC’s pricing managers, conduct detailed market analysis to inform pricing decisions, enable the Service sales team organization to deliver the growth of the business by being responsible to ensure training and increased capabilities are achieved and support the team by participating in sales activities when needed. </li><li>You will implement and execute the e-commerce strategies to support the Service growth ambition, support and take lead when needed for marketing activities and events (trade shows, conferences, customer events) in the country in coordination with the Hub M&amp;S and Global M&amp;S BU Service, support product launches by implementing the commercialization plan for the country as other promotional activities for the country, ensure that the inside sales organization and tendering process including the Risk Review process is followed and respected and that the risk assessments related to price and quality, register required information into the appropriate customer database, ensure technical reliability, safety, best solutions to satisfy customer’s needs and complies with health and safety directives. You will collaborate closely with local stakeholders in WCFE and the account management organization to align strategies, implement best practices, and leverage synergies in marketing and sales operations, stay updated on technological advancements and market trends to proactively identify opportunities for innovation and differentiation in service offerings to support the BUs vision (Horizon X-Y-Z). </li><li>You will establish long-term customer relationships with key customers and decision makers by understanding the requirements, regulations and exhibiting high expertise in technical solutions and products, ensure customer satisfaction issues are registered and responded to by team.</li><li>You will support the team by participating in sales activities when needed, responsible for feedback on sales development, distribution of resources for service sales activities and the current status of the market, collaborate with Business Units and account teams to position different service offerings, evaluate and share relevant information on installed base data, sales leads, customer’s and competitor’s solutions and marketing trends with the team, monitor client financial status and reports any changes regarding risk to relevant internal partner teams.</li><li>You will identify and manage potential risks relating to contract agreements across customers/channels, drive health and safety practices in own unit, monitor customer’s expectations and requirements related to HSE and Sustainability, promote Hitachi Energy HSE and Sustainability culture and vision to our clients to gain commitment</li></ul>Your background:<ul><li>You hold bachelor’s degree in electrical/mechanical engineering.</li><li>More than 10years or relevant experience in Service sales management in Electrical engineering industry.</li><li>Experience working within the Energy sector, significant and demonstratable experience in Service Sales, including Installed Base Management, strong customer relationship skills.</li><li>Proven understanding of Hitachi Energy systems and products, strong analytical and strategic thinking abilities and ability to work in a fast-paced, dynamic environment.</li><li>Excellent communication and interpersonal skills.</li></ul><h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. </h2>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

Local Service Unit (LSU) Sales Manager – Indonesia

Location:Jakarta, Jakarta Raya, IndonesiaJob ID: R0077625Date Posted:2025-02-04Company Name:PT. HITACHI SAKTI ENERGY INDONESIAProfession (Job Category):Sales, Marketing &amp; Product ManagementJob Schedule:&nbsp;Full timeRemote:NoJob Description:The opportunity:The Local Service Unit (LSU) Sales Manager will deliver the BU and HUB strategies at the country level, on behalf of the Service Business Unit. This role will directly report to Local Service Unit Manager and functionally to the Hub Marketing &amp; Sales Manager, collaborate closely with the Hub Sales team, working together with Country Local Sales Manager (LSM) and the local Front-End Sales team and the market managers and sales teams of the Product and Systems BUs, and across Hitachi Energy. The LSU Sales Manager will be responsible for the dedicated Service Front End Sales team (if any) and shall coordinate the Marketing and Sales Teams under the Country Level Service units under the LSU Manager to ensure a one Hitachi Energy Service approach to our customers including collaboration with the Service Sales teams of HVDC Service sales team and Grid Automation Service Sales team, the ideal candidate will have a strong background in Service Sales in an OEM with an extensive Installed Base (IB), ideally within the Electrical installations/Energy sector. The Sales Manager will ensure successful implementation of the service sales strategy for the assigned area, to profitably achieve qualitative and quantitative targets for life cycle management, service products and solutions. A significant focus will be on analysis of service market potential, with full focus on installed base (IB) penetration and ensuring customer relationship management.How you'll make an impact:<ul><li>You will adopt, plan, and implement hub service sales strategy based on the Hub BU M&amp;S and Service GPG strategies and targets related to the entire service portfolio (lifecycle management, service products and solutions, and IB penetration), lead the sales teams in delivery and exceeding targets in terms of orders, GM%, response time and customer satisfaction for the full-Service portfolio and responsible for accurate Sales order forecasting by use of SFDC and improving data quality.</li><li>You will participate in negotiations of major contracts to secure service orders volume, identify and pursue new business opportunities and partnerships, generating and identify service sales leads by analyzing the IB potential, work with the account managers to develop service focused account plans for the country, work with Segment managers and channel managers to identify and pursue leads in the country, responsible for the LSU Budgeting, sales and operations planning in coordination with the Hub M&amp;S manager, the GPG Marketing managers and the Hub Controller.&nbsp;&nbsp;</li><li>You will establish long-term customer relationships with key customers and decision-makers by working with the account managers, the Front-end Sales and the Product BU’s M&amp;S teams, bring value to the customers by understanding the requirements, regulations, exhibiting our value proposition for service and ensure customer satisfaction issues are registered and responded to by the team, collaborate with Business Units and account teams to position different service offerings, evaluate and share relevant information on installed base data, sales leads, customer’s, competitor’s solutions and marketing trends with the team.&nbsp;</li><li>You will collaborate with internal and external stakeholders on delivery of Service Level Agreements (SLAs), develop pricing strategies in the country to maximize profitability in collaboration with Global M&amp;S Pricing Manager BU Service and with the PSC’s pricing managers, conduct detailed market analysis to inform pricing decisions, enable the Service sales team organization to deliver the growth of the business by being responsible to ensure training and increased capabilities are achieved and support the team by participating in sales activities when needed.&nbsp;</li><li>You will implement and execute the e-commerce strategies to support the Service growth ambition, support and take lead when needed for marketing activities and events (trade shows, conferences, customer events) in the country in coordination with the Hub M&amp;S and Global M&amp;S BU Service, support product launches by implementing the commercialization plan for the country as other promotional activities for the country, ensure that the inside sales organization and tendering process including the Risk Review process is followed and respected and that the risk assessments related to price and quality, register required information into the appropriate customer database, ensure technical reliability, safety, best solutions to satisfy customer’s needs and complies with health and safety directives.&nbsp;You will collaborate closely with local stakeholders in WCFE and the account management organization to align strategies, implement best practices, and leverage synergies in marketing and sales operations, stay updated on technological advancements and market trends to proactively identify opportunities for innovation and differentiation in service offerings to support the BUs vision (Horizon X-Y-Z).&nbsp;</li><li>You will establish long-term customer relationships with key customers and decision makers by understanding the requirements, regulations and exhibiting high expertise in technical solutions and products, ensure customer satisfaction issues are registered and responded to by team.</li><li>You will support the team by participating in sales activities when needed, responsible for feedback on sales development, distribution of resources for service sales activities and the current status of the market, collaborate with Business Units and account teams to position different service offerings, evaluate and share relevant information on installed base data, sales leads, customer’s and competitor’s solutions and marketing trends with the team, monitor client financial status and reports any changes regarding risk to relevant internal partner teams.</li><li>You will identify and manage potential risks relating to contract agreements across customers/channels, drive health and safety practices in own unit, monitor customer’s expectations and requirements related to HSE and Sustainability, promote Hitachi Energy HSE and Sustainability culture and vision to our clients to gain commitment</li></ul>Your background:<ul><li>You hold bachelor’s degree in electrical/mechanical engineering.</li><li>More than 10years or relevant experience in Service sales management in Electrical engineering industry.</li><li>Experience working within the Energy sector, significant and demonstratable experience in Service Sales, including Installed Base Management, strong customer relationship skills.</li><li>Proven understanding of Hitachi Energy systems and products, strong analytical and strategic thinking abilities and ability to work in a fast-paced, dynamic environment.</li><li>Excellent communication and interpersonal skills.</li></ul><h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.&nbsp;</h2>

Local Service Unit (LSU) Sales Manager – Indonesia

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