Logistics Manager

Responsibilities

• Manage and lead the logistics team, providing guidance, training, and support to logistics coordinators to ensure seamless coordination of transportation providers and exceptional customer service.
• Develop and implement strategic plans for logistics operations, aligning with organizational goals and optimizing processes for efficiency.
• Build and maintain strong relationships with transportation providers, negotiate contracts, and monitor performance to ensure adherence to service levels.
• Interface with internal and external customers to address inquiries, resolve issues, and ensure a positive customer experience. Act as a point of escalation for complex logistics matters.
• Oversee the review of purchase orders and shipping documents to ensure accuracy, compliance with company policies, and adherence to regulatory requirements.
• Lead efforts to track and correct shipping errors, coordinating re-shipments, filing claims, and arranging for necessary repairs or replacements.
• Ensure that the quality of logistics services meets or exceeds required standards, implementing corrective actions as necessary.
• Monitor carrier performance, address any service issues, and analyze data to implement improvements in logistics processes.
• Stay informed about regional and national shipping markets, track carrier pricing data, and provide regular reports to senior leadership.
• Leverage logistics technology and software to optimize processes, enhance tracking capabilities, and improve overall efficiency.

Qualifications

• Significant experience in logistics management, with a track record of successfully coordinating freight movement and managing logistics teams.
• In-depth knowledge of the shipping market, both regionally and nationally, with the ability to track and analyze carrier pricing data.
• Expert customer service skills to address the needs of customers, resolve issues effectively, and maintain positive relationships.
• Excellent communication skills, both verbal and written, to effectively interact with internal and external stakeholders.
• Strong organizational skills to manage multiple shipments simultaneously and ensure smooth logistics operations.
• Familiarity with logistics and transportation management systems.
• Critical thinking and problem-solving skills to address logistics challenges and implement effective solutions.

KEYS TO SUCCESS

• DATA DRIVEN – you thrive on data and use it to guide your decision making, recommendations, and priorities.
•  NIMBLE – you can work in ambiguity and are committed to helping Aventon level up. You can shift perspectives, priorities, and deadlines. 
• RESILIENT – you don’t shy away from a challenge and take every opportunity to learn and grow. You’re accountable, can admit when you’re wrong, and can come back to the table after a hard day to keep working toward our desired future.
•  SOLUTIONS ORIENTED / SOLUTIONIZED – you can identify the problem and find a solution for it. You strive for continuous improvement and aren’t afraid to speak up about what is working, and what isn’t.
•  ENGAGED – you love the work, love the product, and believe in the mission. If you don’t connect with something about Avant Sports, this probably isn’t the place for you. 

EQUAL EMPLOYMENT OPPORTUNITY:

• Ride Aventon, Inc. (“the Company” or “Aventon”) is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Aventon is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please email our Human Resources at hr@aventon.com.