About the Job
Who we are
The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires—with longer fire seasons, dryer fuels, and faster winds—new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond—preventing small flare-ups from becoming devastating infernos.
About Pano: Pano AI is a 90-person growth stage start-up, headquartered in San Francisco, that is the leader in early wildfire detection and intelligence, helping fire professionals respond to fires faster and more safely—with the right equipment, timely information, and enhanced coordination—so that they can stop a new ignition before it grows. Pano AI combines advanced hardware, software, and artificial intelligence into an easy-to-use, web-based platform. Leveraging a network of ultra-high-definition, 360-degree cameras atop high vantage points, as well as satellite and other data feeds, Pano AI produces a real-time picture of threats in a geographic region and delivers immediate, actionable intelligence.
Fast Company named Pano AI one of the Top 10 most innovative companies in AI of 2023. Pano AI has also been featured in the Wall Street Journal, Bloomberg, NBC News, and a national TV commercial produced by strategic partner T-Mobile. With dozens of government and enterprise customers, its reach extends across 10 states in the U.S., five states in Australia, and BC, Canada, helping protect more than 20 million acres of land. Backed by $45M in venture capital funding, investors include Congruent Ventures, Initialized Capital, Salesforce Ventures, T-Mobile Ventures, and Valor Equity Partners. Learn more at https://www.pano.ai/.
The Role
The person in this role will lead the software engineering team responsible for developing and maintaining the Pano360 backend and the related tools. The Pano360 application enables Pano customers to gather situational awareness of their territory through a multitude of sensors, receive alerts about new wildfires, and monitor active incidents in real-time.
At Pano, we strongly believe in team members taking ownership of what they do, and our approach to problem-solving relies heavily upon creativity, communication, and collaboration.
The ideal candidate is humble, hungry, and people-smart. They have the wisdom and experience to build, grow, and mature high-performing teams in a dynamic startup environment.
*We will give preference to candidates located in MST or PST zone
What you’ll do
- Team leadership: lead and motivate a team of full-stack or backend software engineers, including hiring, onboarding, coaching, and performance evaluation.
- Project management: plan, organize, and oversee complex engineering projects, including setting timelines, budgets, and resource allocation.
- Technical coaching: provide guidance and support on technical matters, review work, and ensure long term product quality, reliability, and maintainability.
- Process improvement: Identify and implement improvements to engineering processes and practices.
- Stakeholder communication: communicate with clients, customers, and other stakeholders to understand their needs and ensure alignment.
- Resource management: allocate people and resources effectively to support project needs.
- Continuous Improvement: ensure that the team stays up-to-date on industry trends and best practices to improve velocity and product quality.
- Collaboration: work with other departments, including other engineering teams, product, design, and go-to-market teams, to ensure successful project outcomes.
- Direct contributions: drive occasional direct technical contributions to have a pulse on the team’s development practices, gain insights into team impediments, and drive outcomes.
What you’ll bring
- 10+ years of engineering experience plus a BS in Computer Science or equivalent.
- 3+ years of experience managing a software engineering team building the backend of a cloud-based application.
- 3+ years of operating in an early-stage startup (<100 engineers).
- 5+ years of professional experience in a fast-paced SaaS or a similar business environment.
- 3+ years of hands-on experience supporting production systems as a Site Reliability Engineer (SRE) or a DevOps Engineer.
- 3+ years of hands-on experience with cloud services and technologies (GCP, AWS, Azure, etc.).
- Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
- Proficient in Infrastructure as Code (IaC) tools and methodologies (e.g. Terraform, Pulumi, Puppet, etc.).
- Proven ability to troubleshoot and resolve complex technical issues in distributed systems.
- Ability to communicate effectively within the team and across the organization while sharing insights and updates, and collaborating to achieve project goals.
Preferred skills
- Advanced working knowledge of GCP Services like GKE, GCS, IAM, etc.
- Professional experience supporting containerized Java/JVM/Python services
- Experience with relational databases, particularly PostgreSQL
- 3+ years of professional experience designing, and implementing and/or administering CI/CD solutions (e.g. Github Actions, Buildkite, Jenkins, etc.)
- Strong SRE mindset with focus on cloud networking and security best practices
- Strong software development, particularly with scripting languages (e.g., Python, Bash, etc.)
- Experience with system administration in general and Linux in particularFamiliarity with SOC2 / ISO 27001 security frameworks
- Preference for someone in the Pacific / Mountain time zone
Pano is an equal opportunity employer committed to recruiting and supporting our team-members regardless of where they come from. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
About the Company
Pano AI
San Francisco, CA, USA
21-50
<p><strong>About Pano</strong><span style="font-weight: 400;">: Founded in 2020, </span><a href="https://www.pano.ai/"><span style="font-weight: 400;">Pano</span></a><span style="font-weight: 400;"> is building the world’s first fully-integrated disaster management platform focused on climate change resilience. Pano’s SaaS solution leverages advanced hardware, software, and artificial intelligence technologies to modernize the disaster preparedness industry. Pano Rapid Detect, the company’s first product, is already a leader in wildfire early detection and intelligence, with millions of dollars in revenue stretching across 4 states in the U.S. and 2 states in Australia. </span></p> <p><span style="font-weight: 400;">Our customers include PG&E, Portland General Electric, the Big Sky Montana Fire Department, and Southern Cross Forests.Our team is composed of seasoned technology professionals from companies such as Cisco, Apple, and Nest. Headquartered in San Francisco with an office and factory in the Mission District, our hybrid team works from locations around the world. Founded in mid-2020, we’ve raised over $8M from leading VC funds and prominent angel investors, including the CEOs of Gitlab, HomeLight, and People.AI. </span></p>
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