Sr Insurance Operations Analyst

At PALMS Insurance, a NextEra Energy company, we specialize in offering customized insurance solutions that address the unique needs of our clients. Our commitment to excellence, reliability, and customer satisfaction sets us apart as a trusted provider in the insurance industry. Are you ready to make a meaningful difference? Become a part of our team today. 
 

Position Specific Description

Palms Insurance Company, Ltd. is NextEra Energy, Inc.’s wholly-owned insurance subsidiary and provides coverage to both affiliated and non-affiliated risks.  As the Operations Analyst for Claims & Finance, you will be assisting the Claims and Finance team in their day-to-day activities. This includes processing FNOLs (First Notice of Loss), following up with TPAs (Third Party Administrators), manage claims BDXs (Bordereau), processing invoices, generate loss runs & reports, documenting files, organizing file folders and liaising with Claims teams for TPAs on queries / information follow-up / documentation.

This position will support Written Premium and Finance function operations, prepare reports, monitor and evaluate outcomes. This employee will work with internal and external partners. This role performs administrative and Operations support duties with respect to processing of BDXs, LOC, invoice payment and report generation.

The ideal candidate will be responsible for the following:
•    Reviews income BDXs for accuracy into the system
•    Utilizes policy management system to import BDXs 
•    Liaise with MGA/MGU and internal team to ensure files are received timely, review accuracy of the data and follow-up on action items
•    Handle process of LOCs as requests are received.
•    Create management and operational reports including for policy and program renewals
•    Review and file all documentation required by underwriting guidelines, follow up where necessary for any incomplete or missing documentation and subjectivities
•    Creates and issues reports as directed by internal guidelines
•    Performs other job-related duties as assigned, including technical, administrative, and clerical support as required 
•    Supports parallel claim function to support the team
•    Work with Operations and other functional leadership teams to document processes and recommend improvements 
•    Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution 

The Analyst should possess the following:
•    Ability to work on matrixed team in a fast-paced startup environment
•    Ability to manage multiple competing priorities
•    Excellent analytical skills
•    Excellent communication skills
•    Working knowledge of Excel

Property/casualty underwriting support experience is a plus.

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

Employee Group:  Exempt
Employee Type:  Full Time
Job Category:  Finance, Accounting & Business Analytics
Organization:  Palms Management Services, LLC 
Relocation Provided:  Yes, if applicable

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. 

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

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