Billing and Revenue Manager

Position Summary:

The Billing & Revenue Manager is responsible for leading efficient and effective operation of the overall Sales Order set up and billing process, alongside accurate revenue recognition and timely distribution of invoices to customers. As the process expert for the Order-to-Billing processes, this role drives collaboration with cross-functional teams to ensure efficient and consistent adherence to internal guidelines and external regulations. Responsible for the hiring, professional development, training and ongoing performance management of Shared Service Billing team (onsite and remote).

This position requires a results-oriented leader who combines strategic thinking with operational oversight to optimize billing and revenue recognition across a multinational, SAP-driven environment.

Responsibilities: 

- Ensure compliance with internal financial controls, corporate policies, and regulatory requirements

- Partner with Finance and Operations to ensure alignment across the Order-to-Cash (O2C) lifecycle

- Lead and manage a Shared Service Billing and Revenue team with tactical and strategic supervision

- Drive continuous improvement to the billing process across multiple Divisions & Legal entities

- Provide on-going mentoring, coaching and professional development for team

- Oversee end-to-end sales order processing from setup to invoicing

- Ensure customer records are set-up in an accurate and timely manner (Including documentation of signed contracts, quotes, purchase orders and costing details)

- Ensure that all customer inquiries are responded to in a timely manner

- Responsible for revenue recognition reporting, Liaising with Project Coordinators and Operations Managers to maintain accurate project budgets

- Manage internal and external audit processes as it relates to the billing processes

 Ensure readiness and training across the team for SAP S/4HANA upgrades

- Assist in special projects as required

- Support M&A integration activities as applicable

Qualification

Education and Experience:

- Bachelor’s degree in Accounting, Finance, or Business Administration (MBA or CPA/CMA preferred)

- 5+ years of experience in managing a Billing and revenue team

- Experience working in a multi-national corporate environment with a focus on US and global finance operations

- Proven track record in ERP implementations (preferably SAP S/4HANA)

Specific Skills, Knowledge, and Abilities:

- Technical & Financial Expertise

- Strong knowledge of GAAP & IFRS standards related to Revenue Recognition

- Proficiency in ERP systems (SAP a must) and BI tools for financial analysis

- Advanced Excel skills

- Leadership & Communication

- Excellent leadership, team management, and coaching abilities

- Strong problem-solving mindset with a hands-on approach to execution

- Strategic & Analytical Thinking

- Ability to identify trends, drive data-driven process optimization initiatives

- Experience in working in a fast-paced, international business environment

Fundamental competencies form the foundation for individual and organizational success in TÜV SÜD and apply to all employees and showcase behaviors aligned to TÜV SÜD values and culture cornerstones:

- Communication

- Collaboration

- Customer Orientation

- Self-Management

Additional information

Equal Opportunity Employer – Disability and Veteran

TÜV SÜD America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.

For more information on applicable equal employment regulations, please refer to the following: Labor Law 2025