Senior Accelerator Operations Manager

Responsibilities (for Phase 2)

• Process Excellence & Coordination
• Guide internal stakeholders through Accelerator processes, serving as the primary point of contact for process questions and clarification.
• Define & maintain  clear documentation of Accelerator requirements, processes, and best practices that are accessible and useful for all stakeholders.
• Work closely with operations leadership to define a systemic approach for alignment for cross-functional teams all contributing to carbon project development; lead the tactical implementation of the approach that ensures project timelines, milestones, and success metrics are clearly established, accessible to all teams, and understood.
• Enhance and orient internal stakeholders to shared tools that support resource planning and allocation, ensuring technical experts manage multiple projects while maintaining quality standards that meet internal and external requirements.
• Maintain frameworks to ensure processes and deliverables are fit for purpose and meet both internal standards and external requirements.
• Support technical experts in streamlining requirements and clarifying roles/responsibilities within Terraformation and across local consultants and implementing partners.
• Create, maintain, and refine templates, tools, and resources to support processes.
• Operational Improvement & Reporting
• Identify operational bottlenecks through stakeholder input and analysis, developing and implementing practical solutions.
• Support project and portfolio reporting, highlighting progress, challenges, and trends to inform strategic decision-making.
• Drive approved cross-functional changes that advance company goals, guiding stakeholders through transitions.
• Monitor the effectiveness of implemented changes and adjust the approach as needed.

Minimum Qualifications

• 8+ years of experience in operations, supply chain, or program management with demonstrated success in business process improvement and change management
• Bachelor's degree required
• Experience working internationally with demonstrated ability to work flexibly across time zones, cultures, and disciplines; some travel
• Exceptional cross-functional leadership with proven ability to build trust and  influence others
• Demonstrated expertise in analyzing operational bottlenecks and implementing solutions that enhance organizational efficiency
• Proven track record of translating strategic objectives into executable plans across complex, multi-stage projects
• Demonstrated ability to guide stakeholders through organizational and process changes 
• Experience designing and implementing international development (knowledge of the project cycle), forest-based, or carbon-certified projects in complex environments

Preferred Qualifications

• 10+ years of experience in operations, sales operations, supply chain, or program management, with exposure to environmental programs, carbon markets, or forestry
• 5+ years of experience leading organizational transformation initiatives or complex operational improvement programs, utilizing structured project development methodologies (feasibility analysis, financing, implementation, monitoring, and reporting)
• Experience with stage-gate approaches is a plus.