Location:Zurich, Zurich, SwitzerlandJob ID: R0088925Date Posted:2025-05-13Company Name:HITACHI ENERGY LTDProfession (Job Category):Administration &amp; FacilitiesJob Schedule: Full timeRemote:NoJob Description:The OpportunityAre you passionate about leveraging data to enhance customer satisfaction? We are offering a six-month internship focused on developing innovative solutions for improving customer experience. Join our team and contribute to a project that will enable organizations to systematize and prioritize customer experience improvement initiatives. How You'll Make an Impact<ul><li>Conduct data reviews and perform gap analysis to evaluate the structure, quality, and completeness of current datasets</li><li>Develop statistical rules and algorithms for prioritizing actions and detecting interdependencies</li><li>Establish mechanisms to track the outcomes of customer satisfaction initiatives</li><li>Analyze the accuracy and maturity of current datasets and propose methods to test and validate the framework</li><li>Lay the foundation for future predictive models</li><li>Create a reporting and visualization system for stakeholders</li></ul> Your Background<ul><li>Currently enrolled in a Master's program in Data Science, Statistics, Computer Science, or a related field</li><li>Experience with data analysis and statistical modeling</li><li>Good in Python or R for data analysis</li><li>Familiarity with machine learning concepts and predictive modeling</li><li>Strong analytical skills and attention to detail</li><li>Excellent communication skills in English, both written and spoken</li><li>Ability to work independently and as part of an interdisciplinary team</li></ul>More About UsOur diverse and inclusive work environment encourages collaboration and continuous learning, ensuring that every team member has the opportunity to grow Join us and be part of a company that is shaping the future of sustainable energy solutions.<h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. </h2>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

Intern Data Analyst Customer Satisfaction 80 - 100% (f/m/d)

Location:Zurich, Zurich, SwitzerlandJob ID: R0088925Date Posted:2025-05-13Company Name:HITACHI ENERGY LTDProfession (Job Category):Administration &amp; FacilitiesJob Schedule:&nbsp;Full timeRemote:NoJob Description:The OpportunityAre you passionate about leveraging data to enhance customer satisfaction? We are offering a six-month internship focused on developing innovative solutions for improving customer experience. Join our team and contribute to a project that will enable organizations to systematize and prioritize customer experience improvement initiatives.&nbsp;How You'll Make an Impact<ul><li>Conduct data reviews and perform gap analysis to evaluate the structure, quality, and completeness of current datasets</li><li>Develop statistical rules and algorithms for prioritizing actions and detecting interdependencies</li><li>Establish mechanisms to track the outcomes of customer satisfaction initiatives</li><li>Analyze the accuracy and maturity of current datasets and propose methods to test and validate the framework</li><li>Lay the foundation for future predictive models</li><li>Create a reporting and visualization system for stakeholders</li></ul>&nbsp;Your Background<ul><li>Currently enrolled in a Master's program in Data Science, Statistics, Computer Science, or a related field</li><li>Experience with data analysis and statistical modeling</li><li>Good&nbsp;in Python or R for data analysis</li><li>Familiarity with machine learning concepts and predictive modeling</li><li>Strong analytical skills and attention to detail</li><li>Excellent communication skills in English, both written and spoken</li><li>Ability to work independently and as part of an interdisciplinary team</li></ul>More About UsOur diverse and inclusive work environment encourages collaboration and continuous learning, ensuring that every team member has the opportunity to grow Join us and be part of a company that is shaping the future of sustainable energy solutions.<h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.&nbsp;</h2>

Intern Data Analyst Customer Satisfaction 80 - 100% (f/m/d)

About the Job

About the Company

HITACHI ENERGY

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