Senior Field Service Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Essential Duties/Principal Responsibilities:

• Diesel engine experience: Servicing and maintaining

• Troubleshoot diesel engines, hydraulic systems, electrical systems and pump end issues and repair/rebuild as necessary using computerized diagnostic tools.

• Perform routine inspections, preventative maintenance and service various products as directed. Diagnose and report any damage to the Manager.

• Create an accurate and legible parts and repair list, manually or digitally, for assigned product. Review list of parts with Manager and obtain approval to continue with servicing and repair.

• Test all repaired equipment for proper operation and quality.

• Assist customer and/or Xylem personnel with setting up pumping systems on customer job sites as needed. Assist in the performance of start-up duties and ensure any problems are resolved.

• Train new service or other shop personnel and customers, as needed, in service and/or other related standard work.

• Maintain a safe work environment by following EHS&S guidelines, policies and best practices.

• Participate in weekly on-call rotation schedule to assist customers after hours.

• Perform related duties as assigned.

Required Qualifications:
 

• Diesel engine experience: Servicing and maintaining

• Ability to diagnose mechanical and electrical issues

• Working knowledge and experience with diesel engine repairs and emission control systems

• Thorough understanding of the methods, materials, tools and techniques used in equipment repair and maintenance

• Advanced knowledge of DC electric and circuit testing skills

• Ability to safely operate hand tools, power tools and lifting equipment

• Ability to demonstrate logical troubleshooting processes

• Ability to comfortably operate in virtual reality service scenarios

• Familiarity with engine diagnostic tools

Education and or/Experience:

• High school diploma of equivalent required.

• Two-year diesel engine technical training or equivalent preferred.

• Experience with Tier 4 diesel engine repairs and maintenance preferred

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

• Heavy lifting (up to 50 pounds)

• Full range of physical motions (standing, walking, bending, stooping, lifting, twisting, kneeling, climbing) continually throughout 8 hours

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

• Shop environment: intermittent exposure to all outdoor weather conditions; intermittent exposure to shop noise and fumes all within limits of OSHA standards

• Manufacturing environment: may be exposed to loud noises, changing temperatures, machinery with moving parts and various materials

• Extended hours as needed (weekends, overtime and on-call rotations)

• Travel as required to fulfill the duties listed above or as required by the Company

Salary range:

$53,200.00 - $85,100.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.