Director – Aftermarket

About Oshkosh AeroTech, an Oshkosh company

Oshkosh AeroTech is a leading provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, air-freight carriers, ground handling and military customers. Oshkosh AeroTech offers products that make a difference in people’s lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry, including LEKTRO®, JetAire®, JetPower®, AmpTekÔ, Jetway®, and more.

Job Description

The Director – Aftermarket provides strategic leadership for the aftermarket business, ensuring alignment with corporate goals while driving revenue growth, service excellence, and operational efficiency. This role oversees multiple functions, including parts sales, equipment refurbishment, warranty, technical support, training, customer service, and logistics.

YOUR IMPACT:

These duties are not meant to be all-inclusive and other duties may be assigned.

• Designs & directs the work of several functional areas inside parts sales, outside equipment refurbishment sales, department engineering team, sales order administration, warranty & customer support). Selects, coaches, and develops team members by setting goals that align with company strategy to inspire and motivate others.
• Collaborates with other departments functional areas (purchasing, inventory planning & management to ensure Aftermarket objectives can be accomplished.
• Selects & manages talent through performance management & development, and succession planning. Encourages a People First organization by which team and individual performance are recognized, feedback is consistently delivered, and performance is systematically improved.
• Assist in strategic planning for the organization. Identify, analyze, assess, define, and prioritize key initiatives, metrics, and goals.
• Track, analyze, and review key performance indicators to ensure service, quality, and cost are being controlled, managed, and improved to reach established goals & targets.
• Represent the organization at domestic and international trade shows and or specific stakeholder meetings/events. Maintains a strong relationship with top parts customers and sales agent network. Present a professional image of the organization.

SALES ADMINISTRATION & MANAGEMENT

• Create & implement innovative Aftermarket sales tools, programs, and services that increase revenue and drive end-customer loyalty.
• Implement & manage a business-to-business eCommerce platform, working cross functionally with several other departments.

PURCHASING/GPSC/INVENTORY MANAGEMENT

• Coordinate with Inventory Manager  and Shipping Manager to reduce costs in the supply chain by removing wastes, such as excess safety stock, excessive parts shortages, poor planning, or inventory/receipt errors. Analyze & improve Aftermarket spare parts inventory turns and same-day fill rates.

MINIMUM QUALIFICATIONS:   

• Bachelor’s degree in Business Administration, Sales, and/or Finance.
• Eight (8) years Aftermarket, Customer Service and/or Sales.
• Three (3) years leadership experience.

STANDOUT QUALIFICATIONS: 

• Graduate degree.
• Project Management Professional (PMP).
• Certified Purchasing Professional (CPP).
• Certified Pricing Professional (CPP).
• Certified in Production and Inventory Management (CPIM).
• Strong written and verbal communication skills.
• Detailed and results oriented.
• Advanced proficiency in Microsoft Suite (Word, Excel, and PowerPoint).

OSK1917

#LI-TM1

Pay Range:

$117,000.00 - $202,400.00

The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at corporatetalentacquisition@oshkoshcorp.com.

Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.