Eurofins

Project Coordinator & Customer Support

Villers-le-Bouillet, Wallonia, BE

In-personFull time roleEarly Career

10 days ago

About the Job

Looking for a pivotal role between chemistry and sales?

The project coordination department is the link between our clients, the account managers, the various laboratories and our own transport service. In this respect, you are the indispensable link between the various customer segments and the services we provide.

What will you do as Project Coordinator?

As project coordinator, you work within the customer support team and you are responsible for realising an optimal service to Eurofins' clients, monitoring the process of correct order processing, the progress of projects and timely reporting of analysis results.

You advise clients on the possibilities of our digital portal, our analysis packages, packaging and preservation options, pricing, our logistical service and explain the analytical backgrounds and deadlines required for projects. You also carefully coordinate incident reports and their handling.

In short: you monitor the process progress of projects and during the process, you are the first point of contact for the customer and the various laboratories.

About the Company

Eurofins

Luxembourg, Luxembourg

5000 +

<div class="org-about-module__description"> <div id="ember58" class="ember-view organization-about-module__content-consistant-cards-description"><span class="lt-line-clamp__raw-line">Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Since 1987, Eurofins has grown from one laboratory in Nantes, France to ca. 62,000 staff across a network of independent companies in 62 countries, operating over 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. Ever since its IPO on the French stock exchange in 1997, Eurofins has been one of the fastest growing listed European companies.</span></div> </div> <div class="org-about-module__content-improvement"> <div class="org-about-module__content-box"> </div> </div>

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