Safety Service Patroller Colonial Heights/Richmond, VA

AECOM is seeking experienced, creative, and highly talented Safety Service Patrol Operators across Virginia. These positions will be a direct report to the Safety Service Patrol (SSP) Supervisor and Management Team with direct public and multi-agency communications. 

The responsibilities of the SSP include, but are not limited to:

• Incident and disruptions in traffic detection.
• Minimizing incident duration by participation of quick clearance techniques
• Clearance of debris and/or obstructions from the roadways.
• Establishing temporary traffic control for emergency responders and providing scene assistance as needed.
• Reversible roadway and high-occupancy vehicle gate operations support to ensure safe and incident-free lane change functions (where applicable).
• Conducting pre and post-trip checks.
• Scheduling and shuttle SSP vehicles for maintenance.
• Perform routine cleaning and restock consumables in assigned vehicle.
• Provide motorist assistance services.
• Ensure adherence to established policies and procedures.
• Maintain up-to-date training and certifications.
• Other ad-hoc initiatives as assigned by the Project Management Team.
• Works under direct supervision performing routine and repetitive duties.
• On-the-job training is received in an area of technical specialty.
• Patrol and monitor a segment of interstate roadway in an assigned region, looking for stranded motorist, roadway deficiencies, site distance problems and obstructions that may cause lane blockage.
• Consistently ensure quality customer service through professionalism, timely response, skill and courtesy.
• Abide by all Federal, State, and Municipal laws, rules and ordinances and maintain a clean driving record.
• Give automotive gas and or diesel fuel to stranded motorist when needed.
• Provide battery boost.
• Provide minor first aid to injured if needed until more advance medical personnel arrive.