Sr. Manager, Supplier Quality

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

THE ROLE: The Sr. Manager, Supplier Quality will be responsible of Xylem’s Water Solutions & Services (WSS) supplier's quality. The incumbent will be responsible for assessment, continuous monitoring, and ultimate effectiveness of process performance from supplier selection through product integration.  This role is focused on proactively ensuring Xylem ALWAYS receives material and components that are within specification and meet or exceed the demands of the intended application by ensuring suppliers implement and maintain adequate quality control processes and systems that align with Xylem process and performance requirements.  Key success in this role will be the ability to perform failure/risk evaluations and root cause determination in partnership with a Cross-Functional Team (CFT).  Supplier management will also require partnership with Sourcing and Engineering groups to assure implementation of the best possible solutions.

CORE RESPONSIBILITIES:  To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.   

• Use the Xylem supplier assessment program to qualify capable suppliers that meet engineering, procurement and quality requirements 
• Perform on-site or remote audits at Xylem WSS suppliers worldwide based on Xylem supplier policy and quality management system requirements for recommendations on approval, reject or  development decisions and follow through on capability gaps 
• Partner with Sourcing to implement supplier quality requirements during the Request for Quote process 
• Create a development plan for suppliers to support performance targets and monitor performance in meeting Xylem WSS goals 
• Complete PPAP (production part approval process) for purchased parts defined as CTQ / SPC by engineering 
• Perform Process Failure Mode and Effect Analysis (FMEA) to identify risks to product quality
• Identify the impact of engineering change notifications and determine any steps necessary for change authorization with internal stakeholder alignment 
• Support 8D Corrective Action for all internal and customer-identified defects related to suppliers
• Complete capability studies
• Conduct root cause analysis to provide support and identify solutions to resolve technical problems
• Identify, prioritize and implement improvements with tools, equipment and processes in order to reduce or eliminate reoccurring quality problems.
• Foster a high impact culture of accountability, empowerment, continuous improvement, and customer focus within the team
• Additional duties and responsibilities may be required based on organizational needs

QUALIFICATIONS:

• Bachelor’s Degree in Engineering, Quality Management, or other related field
• 4-5+ experience in supplier quality management, quality assurance, quality control, or warranty management
• Strong knowledge of regulatory and compliance standards.
• Excellent analytical and problem-solving skills with experience using quality management tools and methodologies.
• Exceptional leadership skills with the ability to work cross-functionally and communicate effectively with stakeholders
• Proficiency in Six Sigma, Lean Manufacturing, or related quality certifications
• Strong project management skills and attention to detail
• Ability to balance strategic thinking with hands-on operational expertise.

DAY IN THE LIFE:

The physical demands may include but not limited to regularly sitting, standing, light lifting up to 25 lbs.  In addition, this role is a remote role and may require 40-50% travel to factories and supplier locations. Standard working hours of 40 per week.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG).  Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace.  Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.  

Join the global Xylem team today!  Xylem is a team creating advanced technology solutions to the world’s water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position.  Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship.  Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Salary range:

$93,900.00 - $169,000.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.