Transdev
BOC Dispatch Supervisor - Fixed RouteNew
North Las Vegas, NV, US
In-personFull time roleEarly Career
About 16 hours ago
About the Job
- Competitive compensation package starting from $55,000 -$65,000 annually salary
- Vacation: minimum of two 2 weeks
- Sick days: 5 days
- Holidays: 10 days; 6 standard and 4 floating
- Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
- The Dispatch Supervisor is a key member of the extended local leadership team by providing 24/7 management presence to Transit Operations staff.
- Monitors and evaluates daily Transit Operations activities and employee’s performance including missed runs, on-time statistics, total work and pay hours, accident data, and other operations related functions.
- Monitors and evaluates employees’ performance and provides all levels of disciplinary action as needed.
- Knowledge with the entire Las Vegas RTC service (geographical) area.
- Must be knowledgeable with all aspects of bus operators, road supervisors, terminal supervisors, on -time performance monitors’ jobs.
- Must be knowledgeable with special events that occur in the Las Vegas area.
- Understand and follow the RTC’s (the client) and Transdev’s policies and procedures.
- Ensures performance indicators meet or exceed client and corporate expectations. Liquidated damages are kept to a minimum and failures are corrected.
- Responsible for implementation and support of business-critical operations technologies (VDS, Zonar, AVL, etc.) which requires serving as a subject matter expert on the tools and making recommendations on the best application of the tools into the operating environment.
- Responsible for managing the location’s performance, make best practices recommendations, train on technology solutions, and facilitate the implementation of those solutions. These activities, overall, support the improvement of service quality and financial performance of Transdev operations.
- Coordinates the dispatching, in-service monitoring, and evaluations involved in daily transit operations.
- Completes necessary daily and/or weekly reports for company and client to ensure service quality.
- Informs Transit Operations Manager of potential risks in the operation.
- Ensures the company vision, values and culture are understood, communicated, and promoted throughout operations.
- Responsible for maintaining positive employee and labor relations including regular engagement with all operations staff, acknowledging performance, providing coaching, promotion opportunities and overall job satisfaction.
- Performs all other duties as assigned and may assist with other areas based on location needs.
- High school diploma or GED equivalent
- Must be skilled in customer service delivery, problem-solving, and decision-making.
- Excellent communication and negotiation skills, ability to influence without authority.
- Must have a working knowledge of ADA law and ADA service requirements.
- To be dependable and proficient in time management, meeting deadlines, and multi-tasking.
- To be able to work a flexible schedule which may include weekends.
- Proficiency using MS Office products including MS Excel and MS Word and Windows based programs.
- Minimum of 2-3 years of transit supervisory experience preferred.
- Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
- Must be able to work shifts or flexible work schedules as needed.
- The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
- Work environment will be a combination of both indoors and outdoors.
- Work outside in varying temperature, weather, and humidity conditions
- Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible
sloped ground or slippery and uneven surfaces - Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable
amounts of dust, vehicle fumes and noise.
Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and
candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview
process, please contact us.HR.TalentAcquisition@transdev.com
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to
operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev
U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by
110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by
our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable,
and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an
overview video at https://youtu.be/ilO5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation,
religion or other legally protected status.
California applicants: Please Click Here for CA Employee Privacy Policy
About the Company
Transdev
Issy-les-Moulineaux, France
5000 +
<p>Transdev is a leading public transport company, delivering high quality transportation services around the world. We offer integrated & multimodal mobility solutions that contribute to the development of territories & the well-being of their inhabitants.</p> <p>Our teams use our wealth of local knowledge and international experience to bring public transport services to the heart of communities.</p> <p>Because moving is essential to meet, work... or simply to live, our purpose is to empower freedom to move every day thanks to safe, reliable and innovative solutions that serve the common good.</p> <p>We are actively involved in the energy transition and bridging the social divide. We connect and reconnect people & communities, the rural to the urban, providing solutions tailored to the needs of our customers and passengers.</p> <p>We share and act for the collective, to contribute to the well-being of society and to create opportunities and progress. We care about people and the environment, in order to achieve reliable and sustainable mobility. We dare to take up challenges and step out of our comfort zone to always offer the best solutions and innovations in response to tomorrow's challenges. We are proud to make 11 million people travel daily across 5 continents. We are people serving people. And mobility is what we do.</p>
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