Senior Product Designer

We are a global and multidisciplinary team of 20+ designers, UX researchers and UX writers on a mission to reduce the complexity of sustainable supply chain management down to the right balance of flexibility, power, and ease of use, guiding all companies toward a sustainable world. We are responsible for Ecovadis end-to-end multi-product platform experience that also includes integration with many 3rd party platforms.
● Lead End-to-End Design

• Own the design process from discovery through delivery for core product features and workflows, ensuring they meet user needs and business goals
• Translate complex systems, data, and workflows into intuitive, elegant user experiences

● Collaborate Across Product & Engineering

• Partner closely with product managers, engineers, and data analysts to shape product strategy and define requirements
• Participate in agile ceremonies (e.g., sprint planning, standups, retrospectives) to align design work with development cycles

● Conduct Research and Synthesise Insights

• Lead and conduct user research, usability testing, and stakeholder interviews to deeply understand customer needs and pain points
• Synthesise findings into actionable insights that inform product direction and design decisions

● Champion a Scalable Design System

• Contribute to and maintain a robust design system that ensures consistency, accessibility, and scalability across the product suite
• Advocate for system thinking, reusable components, and design standards that streamline development and support future growth

● Data-Informed Decision Making

• Leverage usage data and behavioral analytics to validate and iterate on designs
• Balance quantitative data with qualitative insights to optimise user flows and enhance overall product usability

● Drive Continuous Improvement

• Identify opportunities to refine user journeys and reduce friction across key product experiences (e.g., onboarding, workflows, dashboards)
• Proactively suggest and prototype improvements that contribute to customer retention, conversion, or satisfaction

● Advocate for the User

• Serve as the voice of the user in product discussions and roadmap planning
• Ensure accessibility, inclusivity, and usability are at the forefront of all design decisions

● Mentor and Share Knowledge

• Provide feedback to designers and contribute to team design critiques and knowledge sharing sessions
• Help evolve team processes, documentation, and best practices to increase design maturity