The RoleWe are seeking a highly organised and proactive Sponsor Operations Coordinator to support the Sponsorship Sales team in delivering exceptional value to sponsors for our B2B conferences. The ideal candidate will be responsible for managing sponsor relationships, ensuring successful activation of sponsor benefits, and providing ongoing support to ensure that sponsors have a seamless experience before, during, and after each event. This role is key in enhancing sponsor satisfaction, driving renewals, and contributing to the overall success of our conference offerings.Sponsor Onboarding and Relationship Management:<ul><li>Act as the main point of contact for sponsors before, during, and after B2B conferences.</li><li>Coordinate the onboarding process for new sponsors, ensuring they fully understand the event logistics, benefits, and expectations.</li><li>Build and maintain strong relationships with sponsors to ensure their needs are met and expectations are exceeded.</li><li>Communicate with sponsors through written communications, online and in person</li></ul>Sponsor Activation and Event Coordination:<ul><li>·Work closely with the sales and event operations teams to ensure sponsors receive all contracted deliverables (e.g., branding opportunities, speaking slots, booth placement).</li><li>Assist sponsors with event logistics, including booth setup, promotional materials, and other event-related requirements.</li><li>Monitor sponsor activation throughout the event to ensure all sponsorship benefits are properly executed.</li><li>Maintain accurate sponsor records and contracts within the CRM system, ensuring all information is up to date.</li></ul>Communication and Support:<ul><li>Provide exceptional customer service to sponsors by answering enquiries and resolving issues promptly.</li><li>Develop clear communication plans and timelines for sponsors, keeping them informed of key dates and event details.</li><li>Ensure sponsors receive timely and relevant updates regarding event changes, deadlines, and promotional opportunities.</li></ul>Onsite<ul><li>Manage onsite delivery of sponsor activations; ensure all sponsorship contract activations are delivered onsite and liaise with customers as required to address any questions/ concerns</li><li>Work with Operations: to address and resolve immediately any issues with deliverables. Act as a problem solver and the point contact for customers</li></ul>Post-Event Engagement and Reporting:<ul><li>Gather feedback from sponsors post-event to assess satisfaction and identify opportunities for improvement.</li><li>Assist in the creation of post-event reports, analysing sponsor performance and event impact to provide valuable insights to the sales team.</li><li>Work with sponsors to discuss future opportunities, aiming to increase retention and renewals</li></ul>

Our price data, forecasts, and market analyses give our customers a strategic advantage in complex, volatile and often opaque markets. Our events provide immersive experiences to network, trade and discuss the critical issues of the day.
Lithium Hangar Holdco Limited is the ultimate holding company for the Fastmarkets group of companies. Lithium Hangar Holdco Limited (14476245) is a company registered in England and Wales and is controlled by funds managed and/or advised by Astorg. Astorg is a European private equity firm with over &euro;20 billion of assets under management.

Sponsor Operations Coordinator (Hybrid)

About the Job

About the Company

Fastmarkets Ltd

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