Team Manager - Service Operations

Location:

Chennai, Tamil Nadu, India

Job ID:

R0090535

Date Posted:

2025-05-26

Company Name:

HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED

Profession (Job Category):

Project/Program Management

Job Schedule: 

Full time

Remote:

No

Job Description:

About the Company:

The Hitachi Energy India Operations Center (INOPC) houses over 3,000 energy transition technologists in three locations from grid automation, transformers, high voltage products, grid integration and service businesses. Spread over 3,00,000 sq feet, with nearly 50,000 sq feet of dedicated lab space, the center brings under one roof diverse engineering capability that has been built over the years, fostering collaboration to advance the world’s energy system to be more sustainable, flexible and secure. INOPC supports Hitachi Energy units across 40+ countries to deliver projects in 80+ countries.

 

We are technology leaders at the forefront of evolving the world’s future energy system. The rising energy consumption with changing lifestyles and rapid urbanization, is driving the need for affordable, reliable and sustainable energy. Our innovative technologies help to make the energy system more resilient, secure and safe.

 

Electricity will be the backbone of the carbon-neutral future and together, with customers and partners, we are co-creating solutions that are helping to accelerate the energy transition. Customers count on our technologies to help them to integrate huge volumes of renewable energy into the world’s grids and manage increasing levels of complexity; and our technologies are also instrumental to the electrification of transportation, industry and smart life sectors. The center equally focuses on catering to grow complexity in domestic and international grids and is a key lever for Hitachi Energy’s growth globally.

 

The opportunity:

Lead a diverse group of service operation teams such as service project management, Order Management, Operational SCM and material management. Drive standardization, best practice sharing and knowledge development for the team members to support all LPG stakeholders.

How you’ll make an impact

• Leading the multiple business project management teams such as  service project management, Order Management, Operational SCM and material Management.

• Collaborate closely with the respective LPG counterparts, define and align on goals for each individual – lead the Performance development discussions.

• Coach the team members and support their development to achieve business and career goals.

• Regular connect with LPG counterparts and responsible for maintaining the Key KPI’s for INOPC like Utilization, NPS etc.

• Proactively plan and hire the resources as required by LPG and also lead the efforts for onboarding and training till new resource is operational

• Key focus on behavioral competence of the team members and developing the team members.

• Leverage best practice learnings from other teams and support in deploying the learnings in other teams after alignment with LPG

• Responsible for financials, related to services provided to various LPG’s. (Offer submission, PO followup, invoice submission and payment collections)

• Active Participation in continuous improvement activities and QMS. Aligning with LPG and managing the billing for the resources in the team on time and accurately.

• Managing and supporting in all administrative needs for the team members (Leaves, IS, Office, HR infrastructure etc..)

• Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• Bachelor’s degree in electrical engineer and minimum experience of 15 years.

• Must have prior experience as project Manager in execution of GIS, Other HV products or Substation projects.

• Prior experience in working as Team Lead or Team manager and directly managing external stakeholders is expected

• Should possess strong leadership skills and ability to align / agree and challenge decisions with stakeholders in the interest of the business and collaboration.

• Excellent communications skills and strong Ability to drive discussions to enable best collaboration with LPG.

• Proficiency in both spoken & written English language is required .

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.