Talent Acquisition Support Specialist, APAC

Responsibilities / Tasks

• Responsible for delivering consistent high-quality process execution and excellence support to both TA’s internal & external customer on recruitment queries, while driving process improvements proactively
• Develops proposes solutions for complex issues to customers, if needed in alignment with team lead
• Liaison with the branding/ advertisement agency for Employer Branding for coordination matter
• Others support deemed needed to smooth the recruitment experience of the customers (Eg: Background check & AON assessment)
• Able to manage the adhoc queries within 48 hours upon escalated (enablement of WD functionalities to HM, candidate pool management etc.)
• Proactive maintenance of PSL per country in compliance with Master Data governance (Eg: providing analysis report)
• Identifies mid complex operational problems and solves them independently, if needed approaches right stakeholders
• Solution-oriented mindset and expresses improvement ideas to Expert/ Team lead based on data and examples

• Ensures that HR Operations standards and guidelines are followed & complied

• Establishes improvements to ensure quality for their own work, e.g. 4-eye-principle
• Proactively improves the work quality on a daily basis

Your Profile / Qualifications

• Minimum of 2 years of relevant working experience in support function role
• Proficiency or Expert level in using data analysis tool of Microsoft Excel 365 or Power BI/ Tableu

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