Eurofins
Customer Support Representative
1 day ago
About the Job
Wat ga je doen als Customer Support Representative?
Als Customer Support Representative werk je binnen het Customer Support team en draag je bij aan het leveren van de beste dienstverlening aan de klanten van Eurofins. Je hebt samen met je collega’s het doel om de klanten te ontzorgen en de binnenkomende vragen zo goed en snel mogelijk te behandelen.
Verantwoordelijkheden:
- Je maakt klanten blij!
- Oppakken en prioriteren van binnenkomende vragen
- Bijbehorende administratieve werkzaamheden
- Meedenken om de klant nog beter van dienst te zijn
Kortom: jij bent het gezicht én de stem van Eurofins voor de klant en bent gedurende het proces het eerste aanspreekpunt voor de klant, collega’s van Eurofins laboratoria en Sales.
About the Company

Eurofins
<div class="org-about-module__description"> <div id="ember58" class="ember-view organization-about-module__content-consistant-cards-description"><span class="lt-line-clamp__raw-line">Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Since 1987, Eurofins has grown from one laboratory in Nantes, France to ca. 62,000 staff across a network of independent companies in 62 countries, operating over 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. Ever since its IPO on the French stock exchange in 1997, Eurofins has been one of the fastest growing listed European companies.</span></div> </div> <div class="org-about-module__content-improvement"> <div class="org-about-module__content-box"> </div> </div>
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