Technical Support Lead (L2 Operations & DevOps) - Remote in Romania

Cluj-Napoca, CJ, RO

In-personFull time roleSenior Level

9 days ago

About the Job

Where will you be based and what business will you support?

Any Romania based location is best for us, as the job is 100% remotely available for our business in Romania.

Technical Expertise needed:

Minimum 10 years of experience in application support.
Excellent verbal/written English communication skills.
Knowledge of DevOps methodologies, CI /CD.
Good knowledge on database manipulation skills (like MSSQL/T-SQL scripts/queries).
Good knowledge of IIS troubleshooting (such as by using the event viewer logs from Windows server)
Application troubleshooting and ability to coordinate with multiple teams to solve the issues.
Proven ability to work within service level agreement to solve customer issues.
Willing to work in shifts.
Very good knowledge in SDLC and STLC process.
Escalate and follow-up in a timely manner about all blocking issues and issue deviations from SOPs.
Experience with ITIL framework to assist in day-to-day BAU Operations.
Experience in working with cross functional teams spread across geographies.
Customer focused and goal orientated with keen attention to details.
Excellent analytical and problem-solving skills.
Experience in Release Management & Coordination is good to have.
Experience with leading teams.

What can we do for you?

We are offering the following:

A competitive salary package, including bonus and benefits
Extensive on-the-job coaching and training opportunities
Challenges within a multi-cultural and cross-regional team as part of the international and fast-growing Eurofins organization
A dynamic working environment with a good team spirit where personal development and growth are highly encouraged.

Standard benefits:

Additional Performance Bonus up to 1 Month Salary per year
Meal Vouchers
Gym Reimbursement
Medical Subscription
Health Insurance
25 days of holidays + 1 extra day off for your birthday
Additional holidays for your loyalty
Remote work activity in Romania.

About the Company

Eurofins

Luxembourg, Luxembourg

5000 +

<div class="org-about-module__description"> <div id="ember58" class="ember-view organization-about-module__content-consistant-cards-description"><span class="lt-line-clamp__raw-line">Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Since 1987, Eurofins has grown from one laboratory in Nantes, France to ca. 62,000 staff across a network of independent companies in 62 countries, operating over 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. Ever since its IPO on the French stock exchange in 1997, Eurofins has been one of the fastest growing listed European companies.</span></div> </div> <div class="org-about-module__content-improvement"> <div class="org-about-module__content-box"> </div> </div>