<p>This role will be responsible for performing the end-to-end processes of billing which includes but not limited to invoice creation &amp; credit note cancellation servicing at least one or more region.</p><ul><li>Perform end-to-end billing tasks in compliance with approved billing policies &amp; procedures, accounting standards, SOX, internal controls and within the approved service level agreements.</li><li>Assigned invoices may range from simple to moderately complex transactions.</li><li>Update client billing information and instructions and billing rates.</li><li>Gather and review backup documentations for billing purposes.</li><li>Perform revenue recalculation steps in Oracle.</li><li>Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately.</li><li>Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads.</li><li>Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution.</li><li>Participate in governance meetings with Operations Team and/or clients.</li><li>Perform multiple routine and/or simple ad hoc tasks assigned by the Billing Team Leader or Billing Manager.</li><li>Address critical issues with the guidance of Team Leader within the prescribed turn-around time.</li><li>Gather information and documentation to assist in investigating and in resolving issues within the assigned process.</li><li>May be involved in selected transition-related activities such as desktop procedures creation.</li></ul>

<p>AECOM is the world&rsquo;s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.</p>

O2C Senior Associate, Billing

About the Job

About the Company

AECOM

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