System Administrator - Zoho One

The company 

Smart Electric Vehicle Charging Solutions. That’s the business we are in! 

GreenFlux offers a cloud-based charge point management SaaS solution. This software platform enables Charge Point Operators (CPOs) and e-Mobility Service Providers (eMSPs) to successfully launch their respective businesses. With its offering, GreenFlux plays a pivotal role in facilitating the uptake of electric vehicles and the renewable energy revolution. To keep up with the rapid market and business expansion and to support the company’s dynamic growth, we are looking for new ambitious colleagues. 

GreenFlux is part of DKV Mobility Group, a major European Mobility company, and we play a leading role in the transition towards sustainable mobility for our ‘own’ customers and those of the Group. 

The job 

We are seeking a skilled and proactive System Administrator to manage and maintain the Zoho One suite of applications, with a particular focus on CRM automation, workflows, and customer portals. The ideal candidate will be responsible for ensuring the smooth operation, security, and optimization of all Zoho One applications, providing technical support, and implementing best practices to enhance system performance and user experience. 

• Zoho One Administration: Oversee the administration of the entire Zoho One suite, including applications such as Zoho CRM, Zoho Projects, Zoho Books, Zoho Desk, and others. 

• CRM Automation: Design, implement, and manage CRM automation processes to streamline customer relationship management and improve efficiency. 

• Workflow Management: Develop and maintain workflows within Zoho CRM and other Zoho applications to automate repetitive tasks and enhance productivity. 

• Customer Portals: Set up and manage customer portals to provide clients with secure access to their information and services. 

• User Management: Manage user accounts, roles, and permissions within Zoho One to ensure appropriate access and security. 

• System Maintenance: Perform regular system maintenance, updates, and backups to ensure the reliability and availability of Zoho One applications. 

• Technical Support: Provide technical support to end-users, troubleshoot issues, and resolve them in a timely manner. 

• Integration Management: Manage and maintain integrations between Zoho One applications and other third-party systems. 

• Data Management: Ensure data integrity, perform data migrations, and manage data imports/exports as needed. 

• Security: Implement and maintain security protocols to protect sensitive information and ensure compliance with organizational policies. 

• Training and Documentation: Develop and deliver training sessions for end-users, and create comprehensive documentation for system processes and procedures. 

• Performance Monitoring: Monitor system performance, identify potential issues, and implement solutions to optimize performance. 

• Collaboration: Work closely with other departments to understand their needs and provide solutions using Zoho One applications. 

Qualifications: 

• Education: Bachelor's degree in Information Technology, Computer Science, or a related field. 

• Experience: Minimum of 3 years of experience in system administration, with a focus on managing Zoho One applications. 

• Technical Skills: Proficiency in Zoho One suite administration, CRM automation, workflow management, and customer portal setup. 

• Problem-Solving: Strong analytical and problem-solving skills with the ability to troubleshoot and resolve technical issues. 

• Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users. 

• Organizational Skills: Strong organizational and time-management skills, with the ability to manage multiple tasks and priorities. 

• Certifications: Relevant certifications in Zoho One administration or related fields are a plus. 

Preferred Skills: 

• Experience with API integrations and scripting. 

• Knowledge of data security and compliance standards. 

• Familiarity with other IT systems and applications. 

Our offer 

Working at GreenFlux means working in a dynamic, innovative, and informal organization, where new ideas and developments move quickly and each day brings new opportunities and challenges. At Greenflux, you’ll have the chance to actively contribute to a sustainable future! 

 
Join our revolution in mobility and energy!