Job Title: Lead Enterprise EngineerDepartment: EngineeringReports to: Chief Technology OfficerWorkforce Type: Full time-Permanent, Exempt, HybridJob Summary:As a Lead Enterprise Engineer, you will serve as a key contributor focused on designing, deploying, and supporting custom augmented reality solutions tailored to enterprise customer needs. You will lead the technical execution of complex, customer-specific projects from concept through post-installation support, ensuring seamless system integration and long-term value.Job Responsibilities:<ul><li>Develop strategies to ensure system designs are highly standardized, self-deployable, and maintainable by customers and/or partners. </li><li>Work with customers and partners to ensure production data is connected and delivering value at scale. </li><li>Integrate AI tools as appropriate to deliver value to customers. </li><li>Work with the software development team to optimize and streamline deployment, authoring, connectivity, and maintenance. </li><li>Work with the application engineering team to ensure designs meet customer requirements and can evolve appropriately as customer needs change. </li><li>Work with the operations team during deployments to ensure project specifications and standards are enforced. </li><li>Perform root cause analysis when systems are not meeting customer requirements, then implement and document durable corrective actions. </li><li>Develop and maintain documentation on augmented reality solutions to maximize uptime and lifetime value to customers. </li><li>Provide feedback from customer engagements to inform product and process improvements. </li><li>Mentor junior team members by sharing best practices and technical insights.</li></ul> Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  Required Competencies: <ul> <li>Strong technical skills in industrial software/hardware integration and system design. </li><li>Excellent interpersonal skills with the ability to lead customer interactions and collaborate cross-functionally. </li><li>Demonstrated problem-solving ability in high-pressure, real-time environments. </li><li>Deep understanding of manufacturing principles (Lean, Six Sigma, TPS) and operational systems. </li><li>Ability to work independently while managing priorities across multiple concurrent projects and communicating effectively. </li><li>Proficiency in Windows OS, networking, PC hardware, and CAD or design tools. </li><li>Ability to act with integrity, professionalism, and confidentiality. </li><li>Knowledge of and ability to remain compliant with all local, state, and federal laws and regulations.</li></ul>Education and Experience:<ul><li>Bachelor’s degree in engineering or related technical field required. </li><li>5+ years’ experience in systems engineering, applications engineering, or industrial automation. </li><li>Prior experience working in customer-facing technical roles, particularly with enterprise clients. </li><li>Experience in manufacturing environments required.</li></ul>Don't meet every single requirement? At LightGuide, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.Physical Requirements: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; reach with hands and arms; stand; talk and hear; walk; sit, climb or balance; stoop, kneel, crouch or crawl; and lift or move up to thirty-five (35) pounds. Employees are required to use a computer keyboard.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.Be able to work on a flexible schedule, when necessary, with potential to flex hours to accommodate customer requirements.  Occasional requirement to work late or during a weekend to accommodate a customer schedule or time zone.  Travel Requirements:<ul> <li>Minimum 50% domestic and international travel required.  </li></ul>DEI Statement: LightGuide, Inc. values, promotes, and celebrates Diversity, Equity, and Inclusion (DE&amp;I) and encourages all women, men, minorities, those with a disability, veterans, and LGBTQ+ individuals to apply to our open positions.Equal Employment Opportunity Statement: LightGuide, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, gender, color, religion, age, national origin, disability status, genetics, protected veteran status, socio-economic status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

LightGuide Inc., uses proprietary software and high-powered projector systems to guide and confirm the completion of complex tasks. From assembly to quality control to training, LightGuide Inc. technology provides the visualization, traceability, and flexibility demanded by leading companies worldwide. Key industries include aerospace, agriculture, automotive, energy, heavy equipment, and medical. LightGuide Inc. is headquartered in Wixom, Mich., and a European location in the Czech Republic.

Lead Enterprise Engineer

&nbsp;Job Title:&nbsp;Lead Enterprise EngineerDepartment:&nbsp;EngineeringReports to:&nbsp;Chief Technology OfficerWorkforce Type:&nbsp;Full time-Permanent, Exempt, HybridJob Summary:As a Lead Enterprise Engineer, you will serve as a key contributor focused on designing, deploying, and supporting custom augmented reality solutions tailored to enterprise customer needs. You will lead the technical execution of complex, customer-specific projects from concept through post-installation support, ensuring seamless system integration and long-term value.Job Responsibilities:<ul><li>Develop strategies to ensure system designs are highly standardized, self-deployable, and maintainable by customers and/or partners. </li><li>Work with customers and partners to ensure production data is connected and delivering value at scale. </li><li>Integrate AI tools as appropriate to deliver value to customers. </li><li>Work with the software development team to optimize and streamline deployment, authoring, connectivity, and maintenance. </li><li>Work with the application engineering team to ensure designs meet customer requirements and can evolve appropriately as customer needs change. </li><li>Work with the operations team during deployments to ensure project specifications and standards are enforced. </li><li>Perform root cause analysis when systems are not meeting customer requirements, then implement and document durable corrective actions. </li><li>Develop and maintain documentation on augmented reality solutions to maximize uptime and lifetime value to customers. </li><li>Provide feedback from customer engagements to inform product and process improvements. </li><li>Mentor junior team members by sharing best practices and technical insights.</li></ul>&nbsp;Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. &nbsp;Required Competencies:&nbsp;<ul> <li>Strong technical skills in industrial software/hardware integration and system design. </li><li>Excellent interpersonal skills with the ability to lead customer interactions and collaborate cross-functionally. </li><li>Demonstrated problem-solving ability in high-pressure, real-time environments. </li><li>Deep understanding of manufacturing principles (Lean, Six Sigma, TPS) and operational systems. </li><li>Ability to work independently while managing priorities across multiple concurrent projects and communicating effectively. </li><li>Proficiency in Windows OS, networking, PC hardware, and CAD or design tools. </li><li>Ability to act with integrity, professionalism, and confidentiality. </li><li>Knowledge of and ability to remain compliant with all local, state, and federal laws and regulations.</li></ul>Education and Experience:<ul><li>Bachelor’s degree in engineering or related technical field required. </li><li>5+ years’ experience in systems engineering, applications engineering, or industrial automation. </li><li>Prior experience working in customer-facing technical roles, particularly with enterprise clients. </li><li>Experience in manufacturing environments required.</li></ul>Don't meet every single requirement? At LightGuide, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.Physical Requirements:&nbsp;While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; reach with hands and arms; stand; talk and hear; walk; sit, climb or balance; stoop, kneel, crouch or crawl; and lift or move up to thirty-five (35) pounds. Employees are required to use a computer keyboard.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.Be able to work on a flexible schedule, when necessary, with potential to flex hours to accommodate customer requirements.&nbsp; Occasional requirement to work late or during a weekend to accommodate a customer schedule or time zone.&nbsp;&nbsp;Travel Requirements:<ul> <li>Minimum 50% domestic and international travel required.&nbsp; </li></ul>DEI Statement: LightGuide, Inc. values, promotes, and celebrates Diversity, Equity, and Inclusion (DE&amp;I) and encourages all women, men, minorities, those with a disability, veterans, and LGBTQ+ individuals to apply to our open positions.Equal Employment Opportunity Statement: LightGuide, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, gender, color, religion, age, national origin, disability status, genetics, protected veteran status, socio-economic status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. &nbsp; &nbsp;

Lead Enterprise Engineer

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LightGuide

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