Operations Analyst

Dependent upon the Operations Team in which you are working, your role may include, but not limited to: 

• Maintaining high quality, clean data by adhering to a strict governance and controls framework  

• Operating with a high level of skill and diligence, to complete tasks that may have regulatory, financial or reputational impact, such as client due diligence, accounts receivable, data analysis and management, reporting etc. 

• Work closely with business and support function stakeholders on all matters related to assigned tasks to resolve queries and maintain effective and productive relationships 

• To support Management on project implementation through effective testing as and when required 

• Support cross functional Operations teams with regards to change implementation on process workflow efficiency and automation or strategic project initiatives 

• Become a subject matter expert through learning the end-to-end process and system functionalities 

• Analysing and interrogating data 

• Assisting with the design and implementing of processes to ensure tasks are documented and to mitigate risk exposure 

• Assist with internal and external audit programs 

• Assist with management information reporting and KPI tracking, including the successful delivery against the relevant KPIs. 

• To fulfil any additional/ad-hoc duties as required to meet the needs of the business.  

Experience / Competences 

Essential 

• Demonstrates excellent attention to detail, possesses high organisation skills & a proactive approach 

• Demonstrates strong analytical ability and problem-solving skills 

• Demonstrates the ability to work effectively in a high-pressure environment 

• Highly effective written & oral communication skills; adapts communication style to suit audience 

• Shows evidence of being comfortable working in fast paced or pressured environments 

• Skilled in the use of MS Office applications e.g, Excel, Word, PowerPoint  

Desired 

• Knowledge of or experience in working in the financial services sector  

• Experience of using market standard applications, i.e. ORACLE Financials/ORACLE E-Business Suite, negative media alerting systems etc. 

• Experience with working with large data  

• Comfortable with managing client queries interacting with stakeholders across multiple functions and locations, both internal and external 

• Comfortable with working within and reporting in a KPI driven environment  

• Comfortable with processing in a controls environment and evidence of controls process improvement. 

• Comfortable to use good judgement and escalate where appropriate. 

• Comfortable with or experience of working in a Corporate/large firm environment   

Job Band & Level  

• Professional / 4