Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.Position Summary: We are seeking a skilled and self-motivated Senior Field Service Technician to perform critical service, repair, and maintenance of industrial water treatment systems at customer sites. In this role, you will work directly on mechanical, electrical, and diesel-powered equipment to ensure optimal system performance and reliability. You’ll troubleshoot complex issues, conduct preventive maintenance, manage parts and tools, and ensure equipment operates safely and efficiently. This position plays a key role in supporting our customers and may involve assignments at multiple sites, working across various water treatment technologies.Xylem is looking for mechanically inclined professionals who are passionate about hands-on work and solving complex problems. Individuals with experience in HVAC, electrical work, plumbing, diesel and mechanical systems, or construction are strongly encouraged to apply. If you’re driven by innovation, service, and making a real impact, this is an opportunity to bring your skills to a purpose-driven team that’s solving water to create a more sustainable world.Key Responsibilities: To perform this role successfully, an individual must be able to perform each essential duty satisfactorily:<ul><li>Promote and maintain a safe working environment and a safety-first culture</li><li>Properly care for and maintain company tools and property</li><li>Demonstrate a high-impact culture of innovation, accountability, and empowerment</li><li>Collaborate effectively in a team setting</li><li>Work independently with minimal supervision</li><li>Exhibit a proactive approach to problem-solving and service execution</li></ul>Education &amp; Experience Requirements:<ul><li>High school diploma or equivalent required</li><li>2 to 5 years of technical experience in field service, preferably in industrial or commercial process water systems</li><li>Ability to obtain customer-specific clearances (e.g., TWIC, DISA)</li><li>Ability to obtain a DOT medical card</li><li>Experience with mechanical, electrical, diesel, or fusion systems (varies by business unit)</li><li>Familiarity with Microsoft Office and mobile smart devices</li><li>Prior customer-facing experience strongly preferred</li><li>Must demonstrate strong critical thinking and troubleshooting skills</li></ul> Occasional travel required – up to 10%Compensation: The estimated salary range for this position is $22 to $28 per hour. Starting pay is dependent on multiple factors, such as skills, experience, and work location. At Xylem, we offer a competitive compensation package with a generous benefits program, including medical, dental, and vision plans (available on your first day), a 401(k) with company contribution, paid time off and paid holidays, paid parental leave, tuition reimbursement, career development and advancement opportunities, wellness programs, employee recognition, and discount programs.Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.<div>At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. </div><div>  </div><div>Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation </div>

Xylem is the global leader in advanced technologies, solutions and services that address the world&rsquo;s biggest water challenges. We enable our customers to dramatically improve the way water and wastewater is used, managed, conserved, re-used and returned to nature. At every level, our global team is committed to access, equity, inclusion, and diversity. Our goal is for all our colleagues to be involved, respected, valued, connected, and free to bring their authentic selves and ideas. If you are excited and passionate about solving water, we want to hear from you.

Senior Field Service Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.Position Summary: We are seeking a skilled and self-motivated Senior Field Service Technician to perform critical service, repair, and maintenance of industrial water treatment systems at customer sites. In this role, you will work directly on mechanical, electrical, and diesel-powered equipment to ensure optimal system performance and reliability. You’ll troubleshoot complex issues, conduct preventive maintenance, manage parts and tools, and ensure equipment operates safely and efficiently. This position plays a key role in supporting our customers and may involve assignments at multiple sites, working across various water treatment technologies.Xylem is looking for mechanically inclined professionals who are passionate about hands-on work and solving complex problems. Individuals with experience in HVAC, electrical work, plumbing, diesel and mechanical systems, or construction are strongly encouraged to apply. If you’re driven by innovation, service, and making a real impact, this is an opportunity to bring your skills to a purpose-driven team that’s solving water to create a more sustainable world.Key Responsibilities: To perform this role successfully, an individual must be able to perform each essential duty satisfactorily:<ul><li>Promote and maintain a safe working environment and a safety-first culture</li><li>Properly care for and maintain company tools and property</li><li>Demonstrate a high-impact culture of innovation, accountability, and empowerment</li><li>Collaborate effectively in a team setting</li><li>Work independently with minimal supervision</li><li>Exhibit a proactive approach to problem-solving and service execution</li></ul>Education &amp; Experience Requirements:<ul><li>High school diploma or equivalent required</li><li>2 to 5 years of technical experience in field service, preferably in industrial or commercial process water systems</li><li>Ability to obtain customer-specific clearances (e.g., TWIC, DISA)</li><li>Ability to obtain a DOT medical card</li><li>Experience with mechanical, electrical, diesel, or fusion systems (varies by business unit)</li><li>Familiarity with Microsoft Office and mobile smart devices</li><li>Prior customer-facing experience strongly preferred</li><li>Must demonstrate strong critical thinking and troubleshooting skills</li></ul> Occasional travel required – up to 10%Compensation: The estimated salary range for this position is $22 to $28 per hour. Starting pay is dependent on multiple factors, such as skills, experience, and work location. At Xylem, we offer a competitive compensation package with a generous benefits program, including medical, dental, and vision plans (available on your first day), a 401(k) with company contribution, paid time off and paid holidays, paid parental leave, tuition reimbursement, career development and advancement opportunities, wellness programs, employee recognition, and discount programs.Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.<div>At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.&nbsp;</div><div> &nbsp;</div><div>Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation&nbsp;</div>

Senior Field Service Technician

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Xylem

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