Requisition ID:  88345 Florida Power &amp; Light Company is the largest electric utility in the U.S., providing reliable energy to nearly 12 million Floridians. With one of the nation’s most fuel-efficient, cost-effective power generation fleets and industry-leading reliability, we’re redefining what’s possible in energy. Want to be part of something powerful? Join our outstanding team and help shape the future of energy. Position Specific DescriptionThis role works within FPL's IT Operations organization, helping optimize reliability and security of systems. You are result-oriented, perform the assigned duties with high autonomy and commitment, and provide periodic updates to management. Planning and organizing are two of your strong characteristics, and you can see the big picture.Role Specific Duties &amp; Responsibilities<ul><li>Works with Managed Service Provider to continuously improve IT Operations services</li><li>Is responsible for these ITIL disciplines: <ul><li>Oversees Transition Planning &amp; Support activities (TTO)</li><li>Oversees and reports on Incident Management activities (Major Incident Management)</li><li>Drives Root Cause and Prevention related programs (Problem Management)</li><li>Coordinates server Patch Management activities to continuously increase compliance</li></ul></li><li>Works with monitoring engineers to continuously improve issue prediction, detection and response.</li><li>Contributes to the ongoing implementation of process improvements, automation, and leveraging AI to enhance the efficiency and delivery of IT Operations services.</li><li>Uses ServiceNow capabilities, such as reporting and dashboards, to analyze and communicate Operational activities.</li><li>Performs other duties as assigned during Storm and other urgent situations.</li><li>Integrates Cyber Security into all strategic and tactical activities.</li><li>May be asked to provide On Call escalation support on a rotational basis.</li><li>May provide backup coverage for digital workplace IT Operations oversight, include workstation patch management, hardware asset management and software asset.</li></ul>

NextEra Energy, Inc. (NYSE: NEE) is a leading clean energy company headquartered in Juno Beach, Florida. NextEra Energy owns two electric companies in Florida: Florida Power &amp; Light Company, which serves more than five million customer accounts in Florida and is the largest rate-regulated electric utility in the United States as measured by retail electricity produced and sold; and Gulf Power Company, which serves more than 460,000 customers in eight counties throughout Northwest Florida. NextEra Energy also owns a competitive energy business, NextEra Energy Resources, LLC, which, together with its affiliated entities, is the world&rsquo;s largest generator of renewable energy from the wind and sun and a world leader in battery storage. Through its subsidiaries, NextEra Energy generates clean, emissions-free electricity from eight commercial nuclear power units in Florida, New Hampshire, Iowa and Wisconsin. A Fortune 200 company and included in the S&amp;P 100 index, NextEra Energy has been recognized often by third parties for its efforts in sustainability, corporate responsibility, ethics and compliance, and diversity. NextEra Energy is ranked No. 1 in the electric and gas utilities industry on Fortune&rsquo;s 2019 list of &ldquo;World&rsquo;s Most Admired Companies&rdquo; and ranked among the top 25 on Fortune&rsquo;s 2018 list of companies that &ldquo;Change the World.&rdquo;

Senior IT Systems Administrator

Requisition ID:&nbsp; 88345&nbsp;Florida Power &amp; Light Company is the largest electric utility in the U.S., providing reliable energy to nearly 12 million Floridians. With one of the nation’s most fuel-efficient, cost-effective power generation fleets and industry-leading reliability, we’re redefining what’s possible in energy. Want to be part of something powerful? Join our outstanding team and help shape the future of energy.&nbsp;Position Specific DescriptionThis role works within FPL's IT Operations organization, helping optimize reliability and security of systems. You are result-oriented, perform the assigned duties with high autonomy and commitment, and provide periodic updates to management. Planning and organizing are two of your strong characteristics, and you can see the big picture.Role Specific Duties &amp; Responsibilities<ul><li>Works with Managed Service Provider to continuously improve IT Operations services</li><li>Is responsible for these ITIL disciplines: <ul><li>Oversees Transition Planning &amp; Support activities (TTO)</li><li>Oversees and reports on Incident Management activities (Major Incident Management)</li><li>Drives Root Cause and Prevention related programs (Problem Management)</li><li>Coordinates server Patch Management activities to continuously increase compliance</li></ul></li><li>Works with monitoring engineers to continuously improve issue prediction, detection and response.</li><li>Contributes to the ongoing implementation of process improvements, automation, and leveraging AI to enhance the efficiency and delivery of IT Operations services.</li><li>Uses ServiceNow capabilities, such as reporting and dashboards, to analyze and communicate Operational activities.</li><li>Performs other duties as assigned during Storm and other urgent situations.</li><li>Integrates Cyber Security into all strategic and tactical activities.</li><li>May be asked to provide On Call escalation support on a rotational basis.</li><li>May provide backup coverage for digital workplace IT Operations oversight, include workstation patch management, hardware asset management and software asset.</li></ul>

Senior IT Systems Administrator

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About the Company

NextEra Energy

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