Location:Alamo, Tennessee, United States of AmericaJob ID: R0097972Date Posted:2025-06-20Company Name:HITACHI ENERGY USA INCProfession (Job Category):Engineering &amp; ScienceJob Schedule: Full timeRemote:NoJob Description:Are you detail-oriented and passionate about delivering exceptional customer service? Join Hitachi Energy as an Order Processor Specialist and play a key role in supporting our transformer services business. In this role, you’ll be responsible for accurately inputting and tracking customer orders, ensuring alignment with pricing, terms, and service expectations.This is your chance to work in a collaborative, fast-paced environment where your contributions directly impact customer satisfaction and operational success. If you enjoy working with data, solving problems, and supporting cross-functional teams, we’d love to hear from you.Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.How You’ll Make an Impact<ul><li>Serve as the primary point of contact for order entry and tracking</li><li>Review customer purchase orders for accuracy in terms, pricing, and conditions</li><li>Identify and communicate potential issues from customer documentation</li><li>Coordinate with internal teams to ensure consistent and accurate order fulfillment</li><li>Maintain and update order information in internal systems</li><li>Support internal reporting and data analysis for order trends</li><li>Collaborate with the tendering team to process new service orders</li><li>Contribute to continuous improvement in order processing and customer service</li></ul>Your Background<ul><li>Bachelor’s degree with minimum 2 years of relevant experience</li><li>Proficient in Microsoft Office and SAP (or similar systems)</li><li>Ability to quickly learn and adapt to new digital tools</li><li>Experience reading and interpreting customer contracts and purchase orders</li><li>Strong communication skills and customer service orientation</li><li>Basic knowledge of the transformer industry is a plus, but not required</li></ul>More About Us<ul><li>Hitachi Energy is a global leader in advancing a sustainable energy future</li><li>We offer competitive benefits, flexible work options, and a collaborative culture</li><li>Join a team that values innovation, integrity, and continuous learning</li></ul>Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities <h2>Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website.  Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2></h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</h2>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

Order Processor Specialist

Location:Alamo, Tennessee, United States of AmericaJob ID: R0097972Date Posted:2025-06-20Company Name:HITACHI ENERGY USA INCProfession (Job Category):Engineering &amp; ScienceJob Schedule:&nbsp;Full timeRemote:NoJob Description:Are you detail-oriented and passionate about delivering exceptional customer service? Join Hitachi Energy as an&nbsp;Order Processor Specialist&nbsp;and play a key role in supporting our transformer services business. In this role, you’ll be responsible for accurately inputting and tracking customer orders, ensuring alignment with pricing, terms, and service expectations.This is your chance to work in a collaborative, fast-paced environment where your contributions directly impact customer satisfaction and operational success. If you enjoy working with data, solving problems, and supporting cross-functional teams, we’d love to hear from you.Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.How You’ll Make an Impact<ul><li>Serve as the primary point of contact for order entry and tracking</li><li>Review customer purchase orders for accuracy in terms, pricing, and conditions</li><li>Identify and communicate potential issues from customer documentation</li><li>Coordinate with internal teams to ensure consistent and accurate order fulfillment</li><li>Maintain and update order information in internal systems</li><li>Support internal reporting and data analysis for order trends</li><li>Collaborate with the tendering team to process new service orders</li><li>Contribute to continuous improvement in order processing and customer service</li></ul>Your Background<ul><li>Bachelor’s degree with minimum 2 years of relevant experience</li><li>Proficient in Microsoft Office and SAP (or similar systems)</li><li>Ability to quickly learn and adapt to new digital tools</li><li>Experience reading and interpreting customer contracts and purchase orders</li><li>Strong communication skills and customer service orientation</li><li>Basic knowledge of the transformer industry is a plus, but not required</li></ul>More About Us<ul><li>Hitachi Energy is a global leader in advancing a sustainable energy future</li><li>We offer competitive benefits, flexible work options, and a collaborative culture</li><li>Join a team that values innovation, integrity, and continuous learning</li></ul>Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities <h2>Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. &nbsp;Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2></h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</h2>

Order Processor Specialist

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HITACHI ENERGY

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