GEA is one of the world’s largest systems suppliers for the food, beverage, and pharmaceutical sectors. Approximately 18,000 employees in more than 50 countries contribute significantly to GEA's success - come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.Responsibilities / Tasks<div></div><div>GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 8 + years, reflecting the strong culture, growth opportunities, and support we provide.<ul><li>Start strong – Medical, dental, and vision coverage begins on your first day</li></ul><ul><li>Recharge and refresh – Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore</li></ul><ul><li>Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster</li></ul><ul><li>Keep learning – Take advantage of tuition reimbursement to further your education or skillset</li></ul><ul><li>Live well – Our wellness incentive program rewards healthy habits</li></ul><ul><li>Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance</li></ul><ul><li>Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses</li></ul>At GEA, we don’t just offer jobs, we offer opportunities to thrive, grow, and make an impact.This position will oversee all Field Service, Repair, and Spare Parts operations for the Separation BU.Your responsibilities will include:<ul><li>Coordinate and drive territory equipment sales activities allocate resources and prioritize initiatives</li><li>Support the implementation of local equipment and service sales strategies</li><li>Identifies and organizes resolution for more complex issues associated with Start-ups</li><li>Achieve sales growth and expand market reach and coverage</li><li>Achieve order and margin intake targets.</li><li>Coordinate field trials at customers</li><li>Position product offerings to maximize success against local competitive landscape</li><li>Facilitate key account management role insuring customers are informed of all of company’s products/ services      available</li><li>Build relationships with customers and internal GEA stakeholders.</li><li>Develop quotations and understand customer requirements.</li><li>Assist in Defining pricing and understand margin contribution.</li><li>Support product development projects at customers in territory</li><li>Ensure a "One face to the Client" culture</li></ul></div>They are responsible for developing and implementing strategies, managing teams, and ensuring high levels of customer satisfaction. This role requires a strategic mindset, strong leadership skills, and the ability to drive operational efficiency and effectivenessYour Profile / Qualifications<ul><li>University Degree in Engineering/Business Administration or equivalent educational level</li><li>Min 10 - 15 years’ relevant experience and knowledge of the specific market and applications and a proven track record of driving operational excellence and achieving business objectives</li><li>Strong Knowledge of the Customer base and Product Competitive Landscape</li><li>Sales professional with significant experience in steering a sales organization, incl. product management, within a product/sales matrix</li><li>Deep practical know-how of state-of-the-art sales process, organization methods and tools (e.g. ordering, pricing, CRM)  </li><li>Change management experience</li><li>Proven superior skills in international negotiation &amp; contracting with customers in countries across the world</li><li>Strong understanding of corporate finance and performance management principles</li></ul>As one of the largest suppliers of systems and components for the food, beverage, and pharmaceutical industries, GEA is dedicated to engineering for a better world. Our inclusive culture values diversity, integrity, and collaboration. We are proud to be an Equal Opportunity Employer and welcome applicants of all backgrounds.#EngineeringforthebetterDid we spark your interest? Then please click apply above to access our guided application process.

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<div id="ember59" class="ember-view organization-about-module__content-consistant-cards-description">GEA is one of the largest technology suppliers for food processing and a wide range of other industries. The global group specializes in machinery, plants, as well as process technology and components. GEA provides sustainable solutions for sophisticated production processes in diverse end-user markets and offers a comprehensive service portfolio.</div>
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Director of Service Operations

GEA is one of the world’s largest systems suppliers for the food, beverage, and pharmaceutical sectors. Approximately 18,000 employees in more than 50 countries contribute significantly to GEA's success - come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.Responsibilities / Tasks<div></div><div>GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 8 + years, reflecting the strong culture, growth opportunities, and support we provide.<ul><li>Start strong – Medical, dental, and vision coverage begins on your first day</li></ul><ul><li>Recharge and refresh – Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore</li></ul><ul><li>Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster</li></ul><ul><li>Keep learning – Take advantage of tuition reimbursement to further your education or skillset</li></ul><ul><li>Live well – Our wellness incentive program rewards healthy habits</li></ul><ul><li>Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance</li></ul><ul><li>Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses</li></ul>At GEA, we don’t just offer jobs, we offer opportunities to thrive, grow, and make an impact.This position will oversee all Field Service, Repair, and Spare Parts operations for the Separation BU.Your responsibilities will include:<ul><li>Coordinate and drive territory equipment sales activities allocate resources and prioritize initiatives</li><li>Support the implementation of local equipment and service sales strategies</li><li>Identifies and organizes resolution for more complex issues associated with Start-ups</li><li>Achieve sales growth and expand market reach and coverage</li><li>Achieve order and margin intake targets.</li><li>Coordinate field trials at customers</li><li>Position product offerings to maximize success against local competitive landscape</li><li>Facilitate key account management role insuring customers are informed of all of company’s products/ services&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; available</li><li>Build relationships with customers and internal GEA stakeholders.</li><li>Develop quotations and understand customer requirements.</li><li>Assist in Defining pricing and understand margin contribution.</li><li>Support product development projects at customers in territory</li><li>Ensure a "One face to the Client" culture</li></ul></div>They are responsible for&nbsp;developing and implementing strategies, managing teams, and ensuring high levels of customer satisfaction.&nbsp;This role requires a strategic mindset, strong leadership skills, and the ability to drive operational efficiency and effectivenessYour Profile / Qualifications<ul><li>University Degree in Engineering/Business Administration or equivalent educational level</li><li>Min 10 - 15 years’ relevant experience and knowledge of the specific market and applications and a proven track record of driving operational excellence and achieving business objectives</li><li>Strong Knowledge of the Customer base and Product Competitive Landscape</li><li>Sales professional with significant experience in steering a sales organization, incl. product management, within a product/sales matrix</li><li>Deep practical know-how of state-of-the-art sales process, organization methods and tools (e.g. ordering, pricing, CRM)&nbsp;&nbsp;</li><li>Change management experience</li><li>Proven superior skills in international negotiation &amp; contracting with customers in countries across the world</li><li>Strong understanding of corporate finance and performance management principles</li></ul>As one of the largest suppliers of systems and components for the food, beverage, and pharmaceutical industries, GEA is dedicated to engineering for a better world. Our inclusive culture values diversity, integrity, and collaboration. We are proud to be an Equal Opportunity Employer and welcome applicants of all backgrounds.#EngineeringforthebetterDid we spark your interest? Then please click apply above to access our guided application process.

Director of Service Operations

About the Job

About the Company

GEA

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