<div><b>At Halter</b>, we’re building world-class virtual fencing technology that transforms the way farmers and ranchers work. We tackle complex, real-world problems with technical solutions, helping farmers lift productivity, care for their animals, and farm more sustainably. We're looking for a <b>Virtual Fencing Support Specialist </b>to join our Guidance Operations team. This is a great role for someone who’s passionate about ag, understands farming deeply and thrives on problem solving. This role sits right at the intersection of tech and farming. </div><div><br></div><div>We’ll train you to become an expert in virtual fencing; understanding the technology inside out, and how animals interact with it. You’ll work in a small, focused team handling the trickier support queries we get from farmers, digging into data, diagnosing issues, and helping deliver world-class support.</div><div><br></div><div><b>About the role</b></div><div>With over 450,000 collars online, there’s always something interesting to dig into. Farmers reach out via our in-app chat, and your job is to get to the bottom of their questions and issues. You’ll use data from the collars to replay events and figure out exactly what happened. When a new farm starts with Halter, their cows go through a training process. In this role, you’ll be monitoring how that’s going, using data to track progress and reaching out to farmers to offer support, insights, or advice as needed. </div><div><br></div><div>Every time we release a new version of firmware, it has to be thoroughly tested before it hits the field. You’ll start by walking the collar around like a cow (seriously), then dive into the data to make sure everything’s working as expected as we roll it out to the wider fleet. You'll spend most of your days on the R&amp;D farm near Morrinsville. </div><div><br></div><div>We turned the old calf barn into an office with prime views of our farm. Once or twice a fortnight, you’ll head up to our HQ in Auckland to work closely with our support and onboarding teams, making sure our farmers get the best support possible. While we aim to solve most issues remotely, sometimes you’ll be out on customers’ farms, hands-on, helping them directly.</div><br><br><h3>What we're looking for</h3><ul><li>You’re passionate about agriculture and want your work to make a difference</li><li>You get farming. Not just the big picture, but the everyday stuff that actually matters</li><li>You're tech-savvy, love figuring stuff out and don’t mind getting your hands dirty</li><li>You know how to talk to farmers: straight up, no BS. Even when things are not working as they should; you can keep the conversation productive and find a way forward</li><li>You’re a critical thinker who can solve complex problems, even when the pressure’s on</li><li>You're organised, you care about the details, and you don’t let things slip.</li></ul><h3>What your day could look like</h3><ul><li>Develop a deep technical understanding of Halter's guidance product, understanding how the collar firmware operates and how cows interact with it.</li><li>Investigate and resolve on-farm issues by analysing collar data, identifying root causes, and implementing effective solutions.</li><li>Monitor the progress of new herds training, identifying potential issues early and providing support to farmers ensure successful adoption.</li><li>Effectively test and validate new firmware and features through walkarounds and data analysis before deployment.</li><li>Collaborate closely with support and onboarding teams to ensure a smooth and positive experience for farmers.</li><li>Ensure all documentation for the guidance product is complete and up to date for internal and external use.</li><li>Attend on-farm visits as needed to assist with troubleshooting and provide hands-on support in critical situations.</li><li>Maintain strong organisational practices, ensuring clear communication, follow-through, and issue resolution.</li><li>Undertake other duties as reasonably required to support the success of the virtual fencing system and its users.</li></ul><h3>Why our team loves working at Halter</h3><ul><li>Dedicate yourself to solving real-world problems alongside an epic team in a culture designed around growth.</li><li>A genuine and shared connection to our mission to make a difference in the world.</li><li>The pride of joining an iconic New Zealand technology company. The excitement, risk, and reward of a high-growth technology scale-up on the global stage.</li><li>Our ideas are truly valued, we are able to move fast, and our impact is real.</li><li>State-of-the-art, dog-friendly office that’s been thoughtfully designed right in the heart of Auckland city. Did we mention dogs and cows?</li><li>Healthy body, healthy mind. We’re partnered with Southern Cross Health Insurance to support your well-being.</li><li>We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.</li><li>Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth.</li><li>Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave.</li><li>We offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.</li><li>Delicious snacks and drinks are available for your daily flow.</li></ul><h3>Join our team</h3><ul><li>Halter is committed to promoting a diverse and inclusive organisation — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!</li><li>If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!</li><li>Please also feel free to check out the <a href="https://www.careersathalter.com/">careers and culture page</a> for more information on working at Halter and don't forget to follow us on <a href="https://www.linkedin.com/company/halter-limited/">LinkedIn</a> &amp; <a href="https://www.instagram.com/lifeathalter/">Instagram</a>.</li></ul><br><div><b>About Halter</b></div><div><br></div><div>At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic.  Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Bessemer Venture Partners, DCVC, Blackbird, Promus Ventures, Rocket Lab’s Peter Beck and Icehouse ventures.</div><div><br></div><div>To find out more, visit our careers website, LinkedIn &amp; Instagram.</div>

<p class="break-words white-space-pre-wrap t-black--light text-body-medium">We&rsquo;re on a mission to unlock more productive and sustainable agriculture. Farmers are using Halter to break free from the time-intensive constraints of conventional farming. They&rsquo;re growing more grass, increasing milk production and improving the health and well-being of their cows. We bridge deep tech into real-world farming by enabling farmers to remotely shift, virtually fence and proactively monitor their cows&rsquo; health and behaviour. We&rsquo;re backed to deliver on a mission that matters by Tier 1 investors including DCVC, Blackbird, Promus Ventures, Rocket Lab&rsquo;s Peter Beck and Icehouse ventures. Halter's headquarters are in Auckland, New Zealand.</p>

Virtual Fencing Support Specialist

<div><b>At Halter</b>, we’re building world-class virtual fencing technology that transforms the way farmers and ranchers work. We tackle complex, real-world problems with technical solutions, helping farmers lift productivity, care for their animals, and farm more sustainably. We're looking for a <b>Virtual Fencing Support Specialist </b>to join our Guidance Operations team. This is a great role for someone who’s passionate about ag, understands farming deeply and thrives on problem solving. This role sits right at the intersection of tech and farming. </div><div><br></div><div>We’ll train you to become an expert in virtual fencing; understanding the technology inside out, and how animals interact with it. You’ll work in a small, focused team handling the trickier support queries we get from farmers, digging into data, diagnosing issues, and helping deliver world-class support.</div><div><br></div><div><b>About the role</b></div><div>With over 450,000 collars online, there’s always something interesting to dig into. Farmers reach out via our in-app chat, and your job is to get to the bottom of their questions and issues. You’ll use data from the collars to replay events and figure out exactly what happened. When a new farm starts with Halter, their cows go through a training process. In this role, you’ll be monitoring how that’s going, using data to track progress and reaching out to farmers to offer support, insights, or advice as needed. </div><div><br></div><div>Every time we release a new version of firmware, it has to be thoroughly tested before it hits the field. You’ll start by walking the collar around like a cow (seriously), then dive into the data to make sure everything’s working as expected as we roll it out to the wider fleet. You'll spend most of your days on the R&amp;D farm near Morrinsville. </div><div><br></div><div>We turned the old calf barn into an office with prime views of our farm. Once or twice a fortnight, you’ll head up to our HQ in Auckland to work closely with our support and onboarding teams, making sure our farmers get the best support possible. While we aim to solve most issues remotely, sometimes you’ll be out on customers’ farms, hands-on, helping them directly.</div><br><br><h3>What we're looking for</h3><ul><li>You’re passionate about agriculture and want your work to make a difference</li><li>You get farming. Not just the big picture, but the everyday stuff that actually matters</li><li>You're tech-savvy, love figuring stuff out and don’t mind getting your hands dirty</li><li>You know how to talk to farmers: straight up, no BS. Even when things are not working as they should; you can keep the conversation productive and find a way forward</li><li>You’re a critical thinker who can solve complex problems, even when the pressure’s on</li><li>You're organised, you care about the details, and you don’t let things slip.</li></ul><h3>What your day could look like</h3><ul><li>Develop a deep technical understanding of Halter's guidance product, understanding how the collar firmware operates and how cows interact with it.</li><li>Investigate and resolve on-farm issues by analysing collar data, identifying root causes, and implementing effective solutions.</li><li>Monitor the progress of new herds training, identifying potential issues early and providing support to farmers ensure successful adoption.</li><li>Effectively test and validate new firmware and features through walkarounds and data analysis before deployment.</li><li>Collaborate closely with support and onboarding teams to ensure a smooth and positive experience for farmers.</li><li>Ensure all documentation for the guidance product is complete and up to date for internal and external use.</li><li>Attend on-farm visits as needed to assist with troubleshooting and provide hands-on support in critical situations.</li><li>Maintain strong organisational practices, ensuring clear communication, follow-through, and issue resolution.</li><li>Undertake other duties as reasonably required to support the success of the virtual fencing system and its users.</li></ul><h3>Why our team loves working at Halter</h3><ul><li>Dedicate yourself to solving real-world problems alongside an epic team in a culture designed around growth.</li><li>A genuine and shared connection to our mission to make a difference in the world.</li><li>The pride of joining an iconic New Zealand technology company. The excitement, risk, and reward of a high-growth technology scale-up on the global stage.</li><li>Our ideas are truly valued, we are able to move fast, and our impact is real.</li><li>State-of-the-art, dog-friendly office that’s been thoughtfully designed right in the heart of Auckland city. Did we mention dogs and cows?</li><li>Healthy body, healthy mind. We’re partnered with Southern Cross Health Insurance to support your well-being.</li><li>We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.</li><li>Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth.</li><li>Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave.</li><li>We offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.</li><li>Delicious snacks and drinks are available for your daily flow.</li></ul><h3>Join our team</h3><ul><li>Halter is committed to promoting a diverse and inclusive organisation — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!</li><li>If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!</li><li>Please also feel free to check out the&nbsp;<a href="https://www.careersathalter.com/">careers and culture page</a>&nbsp;for more information on working at Halter and don't forget to follow us on&nbsp;<a href="https://www.linkedin.com/company/halter-limited/">LinkedIn</a>&nbsp;&amp;&nbsp;<a href="https://www.instagram.com/lifeathalter/">Instagram</a>.</li></ul><br><div><b>About Halter</b></div><div><br></div><div>At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic.&nbsp; Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including&nbsp;Bessemer Venture Partners,&nbsp;DCVC,&nbsp;Blackbird,&nbsp;Promus Ventures, Rocket Lab’s Peter Beck and&nbsp;Icehouse ventures.</div><div><br></div><div>To find out more, visit our&nbsp;careers website,&nbsp;LinkedIn&nbsp;&amp;&nbsp;Instagram.</div>

Virtual Fencing Support Specialist

About the Job

About the Company

Halter

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