Location:Abu Dhabi, Abu Dhabi, United Arab EmiratesJob ID: R0100537Date Posted:2025-07-24Company Name:HITACHI ENERGY SYSTEMS LLCProfession (Job Category):Engineering &amp; ScienceJob Schedule: Full timeRemote:NoJob Description:The opportunityAs a responsible Senior Service Engineer, you are to carry out the execution of SLA Programs, Retrofit Upgradations, Extensions and Modifications of Control and Protection systems for assignments classified as medium or high complexity. Manage completion of all site activities efficiently, cost-effectively, and in accordance with contract specifications, quality standards, and safety requirements. How you’ll make an impact             <ul><li>Represents the Service Engineering function at project and customer meetings. Contributing to the creation of the project execution philosophy and plan. Performs implementation of the project philosophy and plan. </li><li>Supports continuous improvement of project process and product and system design via provision of lessons learned feedback and issuing claims (new scope of work, cost impact, time impact, risk quantifications etc.) Performs implementation of changes in design and commissioning as per management processes. </li><li>Supports the tendering team to estimate the efforts required for service engineering activities and creates work plans for work in own area of responsibility and proactively performs and manages this work to deliver the agreed program on time, on quality and at targeted cost. </li><li>Conducts risk and opportunity assessments in real time during execution of service engineering activities to ensure safe implementation of the project philosophy and identification of potential variation requests to support contract claims. Reports early any contract/quality/program/cost issues to management, along with recommendations for resolution. </li><li>Ensuring that Hitachi Energy is presented as a professional organization in all interactions with the customer. Interfaces with customers and external providers for approval of plant acceptance criteria, open issues closure and acceptance tests. Coordinates site activities focused on finalizing customer acceptance certification. </li><li>Manages external organizations providing a Service Engineering team with equipment, systems or services (e.g. issues permitting work), provides guidance on health and safety requirements and work practices, accepts completion of works done).  </li><li>Actively develops and coaches’ colleagues. Cultivates a network of engineering colleagues both within and outside own business unit. Takes initiative to develop and improve service offerings and solutions.</li><li>Follows and provides feedback on standard processes and tools. Ensures implementation of agreed processes and procedures to ensure that all site activities comply with the required safety regulations and satisfy contractual requirements. </li><li>Prepare project documentation such as Schedule, SAT, MoS, RA, Site Visit Reports, Incident Reports, RCA, etc. in coordination with TL &amp; PM </li><li>Prepare design documentation, schematics, calculations, IED configurations, Test reports as per project requirements.  </li><li>Performing modification, extension and upgrade works including scheme checks, system power up, components tests, final setting implementation, end to end tests, signal tests, Stability Tests, SAT, system integration support, communication verification, energization checks, etc. </li><li>Performing preventative and corrective maintenance works, obtaining approvals from customers for Service Engineering activities on control and protection systems.</li><li>You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.</li><li>Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</li></ul>Your background             <ul><li>A bachelor’s degree or master’s degree in a relevant field is preferred.</li><li>Thorough knowledge and experience of Substation Control and Protection Systems for EHV, HV and MV systems including protection philosophies of busbar, line, transformer, reactor, capacitor, coupler, section, etc. </li><li>In-depth product knowledge of both Hitachi Energy and competitor IEDs.  </li><li>Knowledge &amp; experience on MS Office, IET, ITT, PCM, MiCOM, Digsi, etc. </li><li>Thorough knowledge of protection philosophies, control and interlocking logics in substations. </li><li>Intermediate knowledge of OT cybersecurity requirements. </li><li>Ability to lead and manage technicians.</li><li>Proficiency in both spoken &amp; written English language is required.</li></ul><h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. </h2>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

Senior Service Engineer - Protection

Location:Abu Dhabi, Abu Dhabi, United Arab EmiratesJob ID: R0100537Date Posted:2025-07-24Company Name:HITACHI ENERGY SYSTEMS LLCProfession (Job Category):Engineering &amp; ScienceJob Schedule:&nbsp;Full timeRemote:NoJob Description:The opportunityAs a responsible Senior Service Engineer, you are to carry out the execution of SLA Programs, Retrofit Upgradations, Extensions and Modifications of Control and Protection systems for assignments classified as medium or high complexity. Manage completion of all site activities efficiently, cost-effectively, and in accordance with contract specifications, quality standards, and safety requirements.&nbsp;How you’ll make an impact&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <ul><li>Represents the Service Engineering function at project and customer meetings.&nbsp;Contributing to the creation of the project execution philosophy and plan. Performs implementation of the project philosophy and plan.&nbsp;</li><li>Supports continuous improvement of project process and product and system design via provision of lessons learned feedback and issuing claims (new scope of work, cost impact, time impact, risk quantifications etc.) Performs implementation of changes in design and commissioning as per management processes.&nbsp;</li><li>Supports the tendering team to estimate the efforts required for service engineering activities&nbsp;and creates work plans for work in own area of responsibility and proactively performs and manages this work to deliver the agreed program on time, on quality and at targeted cost.&nbsp;</li><li>Conducts risk and opportunity assessments in real time during execution of service engineering activities to ensure safe implementation of the project philosophy and identification of potential variation requests to support contract claims. Reports early any contract/quality/program/cost issues to management, along with recommendations for resolution.&nbsp;</li><li>Ensuring that Hitachi Energy is presented as a professional organization in all interactions with the customer. Interfaces with customers and external providers for approval of plant acceptance criteria, open issues closure and acceptance tests. Coordinates site activities focused on finalizing customer acceptance certification.&nbsp;</li><li>Manages external organizations providing a Service Engineering team with equipment, systems or services (e.g. issues permitting work), provides guidance on health and safety requirements and work practices, accepts completion of works done).&nbsp;&nbsp;</li><li>Actively develops and coaches’ colleagues. Cultivates a network of engineering colleagues both within and outside own business unit. Takes initiative to develop and improve service offerings and solutions.</li><li>Follows and provides feedback on standard processes and tools. Ensures implementation of agreed processes and procedures to ensure that all site activities comply with the required safety regulations and satisfy contractual requirements.&nbsp;</li><li>Prepare project documentation such as Schedule, SAT, MoS, RA, Site Visit Reports, Incident Reports, RCA, etc. in coordination with TL &amp; PM&nbsp;</li><li>Prepare design documentation, schematics, calculations, IED configurations, Test reports as per project requirements.&nbsp;&nbsp;</li><li>Performing modification, extension and upgrade works including scheme checks, system power up, components tests, final setting implementation, end to end tests, signal tests, Stability Tests, SAT, system integration support, communication verification, energization checks, etc.&nbsp;</li><li>Performing preventative and corrective maintenance works, obtaining approvals from customers for Service Engineering activities on control and protection systems.</li><li>You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.</li><li>Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</li></ul>Your background&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>A bachelor’s degree or master’s degree in a relevant field is preferred.</li><li>Thorough knowledge and experience of Substation Control and Protection Systems for EHV, HV and MV systems including protection philosophies of busbar, line, transformer, reactor, capacitor, coupler, section, etc. </li><li>In-depth product knowledge of both Hitachi Energy and competitor IEDs.&nbsp;&nbsp;</li><li>Knowledge &amp; experience on MS Office, IET, ITT, PCM, MiCOM, Digsi, etc.&nbsp;</li><li>Thorough knowledge of protection philosophies, control and interlocking logics in substations.&nbsp;</li><li>Intermediate knowledge of OT cybersecurity requirements.&nbsp;</li><li>Ability to lead and manage technicians.</li><li>Proficiency in both spoken &amp; written English language is required.</li></ul><h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.&nbsp;</h2>

Senior Service Engineer - Protection

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HITACHI ENERGY

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