<div>Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we’ve harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers.</div>We are currently seeking a Solar Programs, Senior Manager - Consumer Protection to join our Distributed Energy Resources (DERs) Department. As a member of the DERs Department, you will assist with driving customer participation in programs that incentivize the adoption of distributed and community solar. Solar energy is critical in driving our nation’s progress toward a decarbonized grid, and you will play a material role in helping our team make this future a reality.   This position will report to the Director of the Consumer Protection team and will support our work as the Program Administrator for Illinois Shines. Illinois Shines is the statewide incentive program aimed at assisting people across Illinois to more affordably transition to solar power. To meet Illinois’ goal of having 100% of its energy come from renewable energy sources by 2050, it is imperative that consumers’ rights are protected when working with companies registered with the Program. Come help our dedicated team with this important role in the clean energy transition!      Daily responsibilities include but are not limited to: <ul><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Investigating allegations of Program violations escalated by team  </li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Making recommendations for informal mediation, potential pre-disciplinary and disciplinary action for apparent and/or confirmed Program violations based upon Program requirements </li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Timely drafting letters to entities alleged or confirmed to have violated Program requirements, consistent with standard operating procedures   </li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Identifying trends in consumer complaints and Program violations; recommending potential proactive measures to help promote Program compliance and reduce consumer protection violations </li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Supervising staff on the Consumer Protection team and assisting with their successful completion of assigned tasks and their overall career development  </li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Maintaining and developing client relationships, serving as a trusted partner for our current and new clients  </li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Organizing and leading in-person meetings, conference calls, and collaboration sessions with client as well as program participants and customers </li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Managing overall direction, execution, quality control and completion of project deliverables  </li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Attend and contribute to monthly Consumer Protections Working Group meetings with regional consumer advocacy groups. </li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Developing an effective process to communicate project progress across a large team, management, and clients </li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Coordinating with Team Lead on oversight of a team of project managers and associates </li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Tracking deliverables, milestones, and following up with stakeholders and team members to ensure they are on task to complete action items </li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Tracking key performance metrics and goals </li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Review of team’s market research and data analysis deliverables </li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Participating in and leading cross-department meetings and discussion, prioritize and delegate follow-up items, track and report progress </li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Effectively prioritizing and managing additional ad-hoc requests and responsibilities   </li></ul>  Minimum qualifications: <ul><li style="font-family:'times new roman' , times , serif;font-size:14pt;">A bachelor’s degree and a minimum of 8 years of relevant work experience in consumer protection, legal, investigations, compliance and/or complex project management OR a Juris Doctorate and a minimum of 5 years of relevant work experience in consumer protection, legal, investigations, compliance and/or complex project management</li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">A minimum of 2 years of work experience in a staff supervisory role</li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Strong written and verbal communication skills </li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Exceptional attention to detail and ability to manage demanding caseload  </li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Ability to interact professionally with clients and to serve as the primary point of client contact </li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Demonstrated outstanding analytical and problem-solving skills, including risk management and mitigation </li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Demonstrated ability to conduct collaborative facilitated sessions </li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Ability to work in a team-oriented collegial and collaborative, but fast-paced and dynamic environment at a growing company </li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Extensive experience using Microsoft Office (Office365, SharePoint, OneNote) </li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">A cover letter will be required explaining your interest in the role, experience with analytical/investigatory writing; and experience supervising employees (the use of AI is prohibited in the drafting)</li></ul>  Desired qualifications: <ul><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Experience with consumer protection and/or compliance </li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Knowledge of solar policies, terminology, and programs </li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Experience with Salesforce </li></ul> Compensation to commensurate with experience with the pay band of  $105,000 - $137,000/Annually<div>Compensation is commensurate with experience and includes a generous retirement package. Energy Solutions provides an excellent benefits package including medical, dental and vision insurance, other pre-tax contribution plans and an Employee Stock Ownership Plan (ESOP).AI Use At Energy Solutions we believe in the importance of authentic interactions and equitable opportunities. We base our candidate selection on one’s own skills, knowledge, and experience. To ensure the integrity and fairness of our interview process, the use of artificial intelligence (AI) tools (including Generative AI) or other means to generate or assist with responses during interviews is strictly prohibited. This practice supports our commitment to create a transparent and equitable space where skills, knowledge and experience skills can truly shine.Equal Opportunity EmployerEnergy Solutions is an affirmative action-equal opportunity employer and prohibits discrimination and harassment of any type. We afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristics protected by law. Energy Solutions conforms to the spirit as well as to the letter of all applicable laws and regulations.Office Locations and a Remote WorkforceEnergy Solutions operates as a predominantly remote workforce with offices in  <a href="https://energy-solution.com/contact-us/">six different locations</a>. Employees who reside within 40 miles of an office (except New York) will be assigned to that location, though in-office attendance requirements may vary by team. At this time, we are not accepting applications from candidates residing in the following states: Delaware, Kentucky, Mississippi, Montana, Nebraska, North Dakota, and Wyoming.Background Check InformationInformation will be requested to perform the compulsory background check. A drug screen and authorization to work in the U.S. indefinitely are preconditions of employment. Energy Solutions is an equal opportunity employer.Reasonable Accommodations Energy Solutions is committed to providing access and reasonable accommodation for individuals with disabilities. If you require accommodations in completing this application, interviewing, and/or completing any pre-employment testing, or otherwise participating in the employee selection process, please email <a href="mailto:accommodation@energy-solution.com">accommodation@energy-solution.com</a>.<a href="https://energy-solution.com/wp-content/uploads/2023/07/ES-Privacy-Notice-for-Job-Applicants.pdf">Privacy Notice for Job Applicants </a>  </div>

Founded in 1995, Energy Solutions is an employee-owned clean energy consulting firm defined by innovation, value, quality and reliability. Our mission is simple&mdash;to positively impact the environment through market-based, cost-effective energy, carbon, and water management solutions. Our 100+ employees strive to fulfill this mission by providing our utility, government and commercial customers with clean energy policies, programs, and projects throughout the United States. Since our inception, Energy Solutions&rsquo; core commitment has been providing professional energy efficiency consulting services through our mission-based approach.

Solar Programs, Senior Manager - Consumer Protection (Remote - US)

<div>Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we’ve harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers.</div>We are currently seeking a Solar Programs, Senior Manager - Consumer Protection to join our Distributed Energy Resources (DERs) Department. As a member of the DERs Department, you will assist with driving customer participation in programs that incentivize the adoption of distributed and community solar. Solar energy is critical in driving our nation’s progress toward a decarbonized grid, and you will play a material role in helping our team make this future a reality.  &nbsp;This position will report to the Director of the Consumer Protection team and will support our work as the Program Administrator for Illinois Shines. Illinois Shines is the statewide incentive program aimed at assisting people across Illinois to more affordably transition to solar power. To meet Illinois’ goal of having 100% of its energy come from renewable energy sources by 2050, it is imperative that consumers’ rights are protected when working with companies registered with the Program. Come help our dedicated team with this important role in the clean energy transition!    &nbsp;&nbsp;Daily responsibilities include but are not limited to:&nbsp;<ul><li>Investigating allegations of Program violations escalated by team&nbsp;&nbsp;</li><li>Making recommendations for informal mediation, potential pre-disciplinary and disciplinary action for apparent and/or confirmed Program violations based upon Program requirements&nbsp;</li><li>Timely drafting letters to entities alleged or confirmed to have violated Program requirements, consistent with standard operating procedures&nbsp;&nbsp;&nbsp;</li><li>Identifying trends in consumer complaints and Program violations; recommending potential proactive measures to help promote Program compliance and reduce consumer protection violations&nbsp;</li><li>Supervising staff on the Consumer Protection team and assisting with their successful completion of assigned tasks and their overall career development &nbsp;</li><li>Maintaining and developing client relationships, serving as a trusted partner for our current and new clients &nbsp;</li><li>Organizing and leading in-person meetings, conference calls, and collaboration sessions with client as well as program participants and customers&nbsp;</li><li>Managing overall direction, execution, quality control and completion of project deliverables&nbsp;&nbsp;</li><li>Attend and contribute to monthly Consumer Protections Working Group meetings with regional consumer advocacy groups.&nbsp;</li><li>Developing an effective process to communicate project progress across a large team, management, and clients&nbsp;</li><li>Coordinating with Team Lead on oversight of a team of project managers and associates&nbsp;</li><li>Tracking deliverables, milestones, and following up with stakeholders and team members to ensure they are on task to complete action items&nbsp;</li><li>Tracking key performance metrics and goals&nbsp;</li><li>Review of team’s market research and data analysis deliverables&nbsp;</li><li>Participating in and leading cross-department meetings and discussion, prioritize and delegate follow-up items, track and report progress&nbsp;</li><li>Effectively prioritizing and managing additional ad-hoc requests and responsibilities&nbsp; &nbsp;</li></ul> &nbsp;Minimum qualifications:&nbsp;<ul><li>A bachelor’s degree and a minimum of 8 years of relevant work experience in consumer protection, legal, investigations, compliance and/or complex project management OR a Juris Doctorate and a minimum of 5 years of relevant work experience in consumer protection, legal, investigations, compliance and/or complex project management</li><li>A minimum of 2 years of work experience in a staff supervisory role</li><li>Strong written and verbal communication skills&nbsp;</li><li>Exceptional attention to detail and ability to manage demanding caseload&nbsp;&nbsp;</li><li>Ability to interact professionally with clients and to serve as the primary point of client contact&nbsp;</li><li>Demonstrated outstanding analytical and problem-solving skills, including risk management and mitigation&nbsp;</li><li>Demonstrated ability to conduct collaborative facilitated sessions&nbsp;</li><li>Ability to work in a team-oriented collegial and collaborative, but fast-paced and dynamic environment at a growing company&nbsp;</li><li>Extensive experience using Microsoft Office (Office365, SharePoint, OneNote)&nbsp;</li><li>A cover letter will be required explaining your interest in the role, experience with analytical/investigatory writing; and experience supervising employees (the use of AI is prohibited in the drafting)</li></ul> &nbsp;Desired qualifications:&nbsp;<ul><li>Experience with consumer protection and/or compliance&nbsp;</li><li>Knowledge of solar policies, terminology, and programs&nbsp;</li><li>Experience with Salesforce&nbsp;</li></ul>&nbsp;Compensation to commensurate with experience with the pay band of&nbsp; $105,000 - $137,000/Annually<div>Compensation is commensurate with experience and includes a generous retirement package. Energy Solutions provides an excellent benefits package including medical, dental and vision insurance, other pre-tax contribution plans and an Employee Stock Ownership Plan (ESOP).AI Use At Energy Solutions we believe in the importance of authentic interactions and equitable opportunities. We base our candidate selection on one’s own skills, knowledge, and experience. To ensure the integrity and fairness of our interview process, the use of artificial intelligence (AI) tools (including Generative AI) or other means to generate or assist with responses during interviews is strictly prohibited. This practice supports our commitment to create a transparent and equitable space where skills, knowledge and experience skills can truly shine.Equal Opportunity EmployerEnergy Solutions is an affirmative action-equal opportunity employer and prohibits discrimination and harassment of any type. We afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristics protected by law. Energy Solutions conforms to the spirit as well as to the letter of all applicable laws and regulations.Office Locations and a Remote WorkforceEnergy Solutions operates as a predominantly remote workforce with offices in&nbsp;&nbsp;<a href="https://energy-solution.com/contact-us/">six different locations</a>. Employees who reside within 40 miles of an office (except New York) will be assigned to that location, though in-office attendance requirements may vary by team. At this time, we are not accepting applications from candidates residing in the following states: Delaware, Kentucky, Mississippi, Montana, Nebraska, North Dakota, and Wyoming.Background Check InformationInformation will be requested to perform the compulsory background check. A drug screen and authorization to work in the U.S. indefinitely are preconditions of employment. Energy Solutions is an equal opportunity employer.Reasonable Accommodations&nbsp;Energy Solutions is committed to providing access and reasonable accommodation for individuals with disabilities. If you require accommodations in completing this application, interviewing, and/or completing any pre-employment testing, or otherwise participating in the employee selection process, please email <a href="mailto:accommodation@energy-solution.com">accommodation@energy-solution.com</a>.<a href="https://energy-solution.com/wp-content/uploads/2023/07/ES-Privacy-Notice-for-Job-Applicants.pdf">Privacy Notice for Job Applicants&nbsp;</a>&nbsp;&nbsp;</div>

Solar Programs, Senior Manager - Consumer Protection (Remote - US)

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Energy Solutions

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